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Teams

The Total Economic Impact™ of Microsoft Teams Phone.

Read the study

Experience seamless calling capabilities that enable hybrid work

Discover how to give your employees more ways to connect with Microsoft Teams Phone—an innovative, enterprise-grade cloud communication service built for all the ways you work.

Simplified communication and collaboration through a single app

Save time, improve your business’s performance, and reduce costs by using one app for calls, chats, and meetings.

Enterprise-grade communication features

Keep your business connected with reliable capabilities that accelerate setup and enablement, as well as streamline management.

Flexible, mobile-first experiences and devices

Access Teams Phone on any device for a consistent experience, whether you’re working in the office, remotely, or hybrid.

Enterprise communication made easy, all in one place

Work smarter by bringing together calling, chat, and meetings in the only app that empowers teams with a collaborative and context-rich experience.

The call history in Teams and an incoming potential spam call.

Deliver core and advanced calling features

Keep pace with hybrid work from any location with a single business-provided phone number that works across computers, mobile devices, and desk phones.

A phone model with a screen displaying a Teams video call.

Let your employees choose from a variety of devices while staying on budget

Choose from more than 150 Teams-certified desk phones, headsets, speakerphones, and display models across nine original equipment manufacturer partners.

Call answering settings in Teams.

Streamline and scale setup and management

Set up Teams Phone in minutes by establishing the connection to your operator, provisioning users, and assigning phone numbers from the Teams Admin Center.

The calls page in Teams displaying delegates, history, contact groups and more.

Bring calls seamlessly into the flow of work

Work together as a team with group call pickup, delegation, shared line appearance, and consultative transfers.

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A trusted leader in Unified Communications as a Service (UCaaS)

Significant ROI, according to Forrester

Using Teams Phone had a 143 percent return on investment and less than six months’ payback after its go-live date.1

Forrester-confirmed potential cost savings

Reduced need for specialized skills and resources with a single management portal yields up to 45 percent total cost of ownership savings.1

Highest GigaOM scores for quality and uptime

Teams Phone received the highest scores for uptime and service quality of the providers included in independent testing by GigaOM.2

The next generation of unified communications

The latest innovations from Microsoft Teams make teamwork easier, more flexible, and inclusive with more than 450 new capabilities.

Take the next step toward reliable calling capabilities with Teams Phone

Explore specific features

Discover the many features that Teams Phone offers.

Compare plans and pricing

Decide which Teams Phone plan works best for your organization.

Shop devices

Browse a range of devices, including headsets, speakerphones, monitors, and web cameras that are all optimized for Teams Phone.

What Teams Phone customers are saying

REI

SAP chooses Teams Phone to replace landlines

“The overall strategy at Microsoft is to have all its various solutions and tools grow together to form one, organic whole. That’s another big reason why it made sense for us to use Teams.”

—Nico Geppert: Chief Architect Unified Communication, SAP

REI reduces costs with Teams Phone

“With Teams Phone, we gained the flexibility to set up an effective customer management system—at a fraction of the cost of a traditional call center platform.”

—Ted Fagerness: Manager, Voice and Video for IT Infrastructure Engineering, REI

RS Group

RS Group enables seamless hybrid work with Teams Phone

“Technology is not the boundary now—it’s thinking about how we use it. Hybrid working requires a balance and different people have different ideas about where that balance lies. However, the technology that we have in place now means that we’ve got choice—and that’s a really good place to be.”

—Simon Ramskill: CTO, RS Group

LVMH

LVMH uses Teams Phone to help modernize its digital workplace

The cloud telephone technology of Teams Phone resulted in improved scalability and cost savings.

“Having a cost-effective platform that brings everything together and makes it possible to easily merge the various channels with an easy-to-use interface—it seemed like an obvious choice to us!”

—Franck Le Moal: CIO, LVMH

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Enhance your communication and collaboration with Teams Phone

Learn how Teams Phone can improve productivity and reduce costs.

Explore how to get started

A person using Teams on their mobile phone.

On-demand webinar: Learn How to Activate Your Teams Phone System

Join Microsoft experts for an overview of the Teams Phone system and learn how your organization can get it up and running.

The Microsoft Teams Phone Adoption Guide.

Microsoft Teams Phone Adoption Guide

Use this guide to help easily roll out Teams Phone at your organization.

Two televisions side by side displaying the members of a Teams video call and a presentation being given in the call.

Microsoft Teams Rooms

Bridge the gap between people working remotely and those in the office.

Four people having a meeting in a conference room with a screen displaying a Teams call in the background.

Designing Your Company’s Hybrid Future with Microsoft Teams

Improve employee engagement with a modern hybrid meeting approach.

Custom pricing available 

Add Teams Phone to your current Microsoft 365 E1 or E3 plan to get the calling features every organization needs.3 Contact Sales for custom pricing.

  • [1] The Total Economic Impact™ Of Microsoft Teams Phone, a commissioned study conducted by Forrester Consulting, December 2022.
  • [2] GigaOm, Competitive Voice Services Reliability Benchmarkv1.0, Dana Hernandez, September 13, 2022.
  • [3] As of October 2023, some Microsoft 365 and Office 365 suites no longer include Microsoft Teams. A Teams license must be purchased separately for those plans.

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