“The pace is fast in terms of trying to keep up with the latest technologies, but also to keep up with our competitors,” emphasises Harsha Goodlad, CIO Frontline Effectiveness, Marketing & Sustainability, Wholesale Banking, at HSBC.
HSBC is one of the largest banking and financial services institutions in the world, serving millions of customers on a daily basis. It is a highly complex organisation with more than 200,000 employees over 64 countries. Driving digitalisation in such a complex environment is not an easy task, but it’s essential if HSBC is to remain the preferred international financial partner for its clients.
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