AI for Retail: Empower Customers with AI Assistants

Microsoft AI

Outcomes

Drive real results in retail

Elevate shopping experiences with AI-powered conversational commerce, providing shoppers convenient and delightful interactions. Deliver personalized recommendations to improve conversion rates, basket sizes, and engagement. Relevant for CMOs, Chief Merchandising Officers, and Chief Digital Officers.

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Increase conversion rates

Drive more sales with personalized conversations and recommendations—turning browsers into buyers.

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Encourage larger basket sizes

Suggest complementary products and exclusive offers, encouraging shoppers to add more to their carts.

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Improve your site engagements metrics

Provide personalized support to increase session times, minimize bounce rates, and encourage repeat visits.

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Reduce return rates

Help customers choose smarter with more product detail and tailored suggestions, resulting in fewer returns.

Solutions

Trouvez l’approche d’IA adaptée à votre organisation

Achetez, prolongez, développez ou collaborez pour bénéficier des avantages transformateurs de l’IA.

Achetez des solutions prédéfinies

Microsoft 365 Copilot

Transformez votre travail grâce à un assistant IA puissant doté d’une sécurité intégrée de niveau entreprise.

Développez et personnalisez

Microsoft Copilot Studio

Créez et personnalisez des agents IA pour étendre les capacités de Microsoft 365 Copilot.

Créez vos propres solutions

Microsoft Foundry

Concevez, personnalisez et gérez des applications et agents IA à grande échelle.

Trouvez des solutions de partenaires

Microsoft Marketplace

Accélérez votre transformation IA grâce aux solutions proposées par des partenaires leaders du secteur.

Obtenir le guide des solutions d’IA

CUSTOMER STORIES

Discover how organizations are using AI for retail

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“Without Azure AI prompt flow, we would have been forced to invest in quite significant custom engineering to deliver a solution.“

Papinder Dosanjh, Head of Data Science & Machine Learning, ASOS

RESOURCES

Take the next step in your AI journey

Microsoft for Retail

Connect your customers, your people, and your data.

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Microsoft Scenario Library

Transform scenarios across your organization with AI.

Explore scenarios

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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.

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