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Inteligență artificială Microsoft
Government: Ops and infra

Improve civic experience and public engagement​

Encourage information discovery, engagement, and service delivery through an AI-powered chatbot.
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Outcomes

Transform government agencies with AI

Transform the civic experience with a public-facing assistant, making the community more accessible, engaged, efficient, personalized, and connected. For staff, it means effective service delivery and resource use, and time to focus on impactful programs. For citizens, it identifies their preferences, handles routine inquiries, and provides relevant responses. Relevant for COOs, Business Division Leads, and Service Program Leads.
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Clear tickets or work orders fast

 Guide users to answers with AI-powered assistants, freeing up staff for complex issues.
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Resolve big issues in short order

Streamline issue resolution with AI, which quickly identifies needs and delivers precise, real-time support.
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Enhance accuracy of submitted applications

Avoid errors and rework by letting AI guide users step by step toward successful application completion.
Soluții

Găsiți abordarea potrivită pentru organizația dvs. în privința inteligenței artificiale

Cumpărați, extindeți, dezvoltați sau colaborați pentru a beneficia de avantajele transformatoare ale inteligenței artificiale.
Cumpărați soluții predefinite

Microsoft 365 Copilot

Transformați lucrul cu un asistent de inteligență artificială puternic, cu securitate integrată la nivel de întreprindere.
Aflați mai multe
Extindeți și personalizați

Microsoft Copilot Studio

Dezvoltați și personalizați agenți de inteligență artificială pentru a extinde capabilitățile Microsoft 365 Copilot.
Aflați mai multe
Dezvoltați propriile soluții

Microsoft Foundry

Proiectați, personalizați și gestionați aplicații și agenți de inteligență artificială la scară largă.
Aflați mai multe
Găsiți soluții de la parteneri

Microsoft Marketplace

Alimentați-vă transformarea prin inteligență artificială cu soluții oferite de parteneri de top în domeniu.
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Obțineți ghidul pentru soluțiile de inteligență artificială
CUSTOMER STORIES

Discover how organizations are using AI for government

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  2. A blue logo with the text BA Buenos Aires Ciudad on a white background.
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A black text reading MADRID on a white background.
“We saw that [Generative AI] could be a huge potential for the City to connect in a new and more personalized way with its visitors. We knew that Azure OpenAI would help us become leaders in digital tourism.”
Abigail Sigüenza Pérez, Director of Strategic Marketing, Madrid Destino
Solutions
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A blue logo with the text BA Buenos Aires Ciudad on a white background.
“Boti was our bridge between the government and the citizens when we needed it most.”
Pedro Alessandri, Undersecretary of Smart City, Government of the City of Buenos Aires
50%
Operational workload cut
Solutions
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RESOURCES

Take the next step in your AI journey

  1.
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 Microsoft for Government

Enhance civic experience delivery and satisfaction by streamlining tasks with AI. 
 
Learn more
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Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
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