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Microsoft AI
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Telecommunications

Reinvent customer engagement with AI-powered care

Create lifelong customers with personalized service. Boost representative productivity, increase net promoter scores, and enable cross-sell and upsell opportunities using AI solutions.
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Outcomes

Drive real results in telecommunications

Provide fast, personalized support that anticipates customer needs and resolves issues seamlessly using AI-based customer care solutions. Foster deeper customer loyalty by creating more engaging and responsive interactions at every touchpoint. Relevant for CMO​s, COOs​, CIOs​, and Chief Digital Officers.
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Personalized support

Use AI to deliver efficient, high-quality customer service at scale, reducing the need for representatives.
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Routine task automation

Decrease operational costs and free up teams for complex cases by deploying AI agents to automate repetitive tasks.
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Enhanced data analysis

Optimize operations through smarter decision making by using AI to spot trends, improve accuracy, and address issues early.
解决方案

找到适合组织的 AI 方案

购买、扩展、构建或建立合作关系,以享受变革型 AI 的好处。
购买预制解决方案

智能 Microsoft 365 Copilot 副驾驶®

利用提供内置企业级安全性的强大 AI 助手来改革工作。
扩展和定制

Microsoft Copilot Studio

构建并定制 AI 代理,以扩展智能 Microsoft 365 Copilot 副驾驶®的功能。
构建你自己的解决方案

Microsoft Foundry

大规模设计、定制并管理 AI 应用和代理。
查找合作伙伴解决方案

Microsoft 市场

利用行业领先合作伙伴的 AI 解决方案,推动你的 AI 转型。