Benidorm regulars for twenty years, Jacqueline and Donald are enthusiastic middle-aged swingers who rarely leave their hotel. Known as 'The Oracle' because of his computer-like knowledge of trivial facts and figures, Geoff Maltby is on holiday with his mother. Gavin and Troy are on their first break away together after setting up a successful hair salon. Kate and Martin's marriage is at braking point after only one night in the resort. Then there are the Garveys; a Lancashire family who are on their first holiday abroad. Janice and Mick plus Janice's mother - the sun-worshipping, chain-smoking Madge who can always be guaranteed to have a bad word for everyone.