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Protect your investment in Surface

Every Surface comes with a minimum 1-year warranty1 for hardware defects and malfunctions, and technical support options. To maximise your Surface investment, you may want more.

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Protect

Safeguard your Surface investment.

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Secure

More control over your security.

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Respond

Get teams back up and running quickly.

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Support

Access to resources when you need them.

  • Mechanical breakdown – Cover your devices against unintentional mechanical failure.2,4,5

  • Drive Retention – Retain the SSD from your device during a service event, empowering you with more control over your security. For example, with the purchase of an Extended Service Plan + Drive Retention, you will receive an exchange device which includes a new SSD. There will be no fee when you return the damaged device without its original SSD.

  • Advanced Exchange3 – A replacement device will be shipped to your premises before you return the defective device.

  • Learn how to plan, deploy and manage Microsoft Surface devices.
  • Review your Microsoft Warranty and Protection Plan Terms & Conditions.
  • Deploy Microsoft Surface Diagnostic Toolkit for Business.

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Ready to buy Surface devices?

Contact a Microsoft authorised reseller for pricing on devices and protection plans. Resellers will also help you deploy and manage Surface for your business.

Where to buy
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Surface is designed for remote work

Find remote work solutions for your employees wherever they work. Stay secure and get it all done with Surface devices.

Learn more about remote work solutions
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IT Pro resources

Learn how to plan, deploy and manage Microsoft Surface and Surface Hub devices.

Learn more
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Sign up to keep pace with workplace innovation

The workplace is changing fast. Surface is changing with it. Let us help you keep pace with the latest tech and research findings from leaders in the field.

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  • 1 Without prejudice to any legal (statutory) rights to which you may be entitled under your local law, this Warranty lasts for one year from the date of original purchase from Microsoft or an authorised retailer or reseller.
  • 2 For Extended Hardware Service, please reference terms and conditions for the limit of liability.
  • 3 Advanced Exchange Service is available at no additional charge with the following Surface for Business products: Surface Laptop 4, Surface Pro 7+, Surface Laptop Go, Surface Go 2, Surface Book 3, Surface Pro 7, Surface Pro X and Surface Laptop 3. Advanced Exchange is also available with the purchase applicable protection plans in supported markets. Restrictions apply. See Surface for Business warranty page for AES terms and conditions and a list of supported markets.
  • 4 For Extended Hardware Service, please reference terms and conditions for the limit of liability.
  • 5 For Extended Hardware Service – aggregate limit of liability up to the original product purchase price (up to 3 repair claims) or 1 replacement claim. For eligible in-box accessories refer to terms and conditions under DEFINITIONS “Covered Products”.
  • 6 With your purchase of Extended Hardware Service, you also receive these services provided by Microsoft at no additional cost, local business hours.