How do I set up my Surface device?

Get the most from your new Surface. When you power on your Surface for the first time, you’ll be guided through a few quick steps to get set up and ready to go. Learn more .

How do I clean and care for my Surface device?

To keep your Surface looking and working great, clean the touchscreen and keyboard frequently, and keep your Surface covered when you're not using it. Learn more .

How do I back up my documents and photos on my Surface device?

OneDrive and Windows Backup are two ways you can back up your photos, documents and other important files on your Surface Learn more .

How do I play XBOX games on my Surface device?

When it’s time to unwind, lose yourself in an XBOX game on your Surface. It’s powerful enough to render your games in stunning detail. And the high-resolution PixelSense™ screen pulls you right into the action., Learn more .

How do I get service or repair for my Surface device?

To get service for a personal Surface device (not a business device), you can send it in to get quality service performed by trusted experts using certified parts. You’ll be back up and creating your best work on your Surface. Learn more .

How do I back up my data so I can transfer my files to a new Surface device?

Your Windows PC comes with a one-stop backup solution, Windows Backup, that helps you back up many of the things that are most important to you. Learn more .

Where do I find Warranty and Protection Plan Terms & Conditions for my Surface device?

Review information about Microsoft's Limited Hardware Warranty, Protection Plan and Services terms and conditions. Learn more .

Where do I find self-repair information for my Surface device?

Self-repair and the available replacement components are intended for out-of-warranty repair and they require the knowledge and technical skills to complete complex electronic repairs. Learn more .

Where do I find warranty information for my Surface for Business device?

Microsoft Protection Plans provide businesses with investment protection, extended device use and avoidance of unplanned expenses. Learn more .

Where do I get help with my Surface Pro keyboard or type cover?

With a Surface Pro keyboard or type cover, you have the flexibility to type comfortably and work your way anywhere. Learn more .

Where do I get help with my Surface Pen?

Get help, tips, service information and more on Surface Pen. Learn more .

Where do I get help with my Surface Dock?

If you’re having trouble getting your Surface Dock or Surface Docking Station working with your Surface, we can help. Learn more .

Where do I get help with my adaptive accessories?

Review information on how to use and customise adaptive accessories. Learn more .

Surface Help and Support: Find Quick Answers & Helpful Resources