AI Skills Day

This session introduces a bold, optimistic vision for how organizations can move faster, innovate responsibly, and unlock new opportunities. Drawing from Microsoft’s own transformation journey, Katy will walk through the Frontier Firm framework—a new organizational blueprint built on four AI transformation pillars that anchor the remainder of the day’s sessions. You’ll learn how Microsoft is rethinking roles, redesigning workflows, and building the skills needed to turn AI ambition into real business and workforce impact. Register now to kick off the day with a unifying vision for AI transformation—and gain the clarity and confidence to lead what comes next.

Drawing from real executive conversations with some of Microsoft’s largest enterprises, this session explores what’s changing, why it matters, and how leaders should think as AI reshapes how employees work. You’ll leave with a deeper understanding of how Copilot is transforming employee experiences and empowering leaders to navigate adoption with confidence and intent.

In this session, Satish Patil, Director of Marketing Transformation at Microsoft will share how AI is transforming marketing at scale—from fragmented execution and disconnected data to connected sales and marketing, AI‑driven insights, and faster time‑to‑market. You’ll see how generative AI, intelligent agents, and customer intelligence are being applied across the marketing lifecycle to increase marketer capacity, deliver more relevant customer experiences, and accelerate revenue outcomes.

In this session, Cory Hrncirik, Senior Director of Frontier Finance Transformation, will share how organizations can build their AI strategy around a Frontier Firm vision using a practical framework grounded in three AI adoption patterns. He will illustrate the progression from individual productivity to agent‑driven operations and emphasize how prioritizing operational patterns creates the greatest business impact.

Join Manny Sahota, Director of Global Cloud Privacy at Microsoft, and discover how governance, regulation, and digital sovereignty are becoming the foundations that enable confident, scalable AI and cloud transformation.

In this keynote, Microsoft’s Corporate Vice President of Workforce Transformation, Katy George, shares how Microsoft is reimagining the future of work with the Frontier Firm: an organization that is AI‑powered, but fundamentally human‑led. This session introduces a bold, optimistic vision for how organizations can move faster, innovate responsibly, and unlock new opportunities.

Join this immersive session, part of Microsoft’s AI Skills Day, to see how AI powered tools support real work across functions and roles. Showcased through a practical, end to end scenario, you’ll explore how AI can streamline everyday tasks, surface insights faster, and scale impact where work actually happens - without writing a single line of code.

In this session, we’ll demystify AI agents and show how they operate across channels to take action on behalf of your teams—grounded in your data, guided by your business rules, and designed to deliver consistent, personalized experiences at scale. You’ll also see how today’s business agents are already changing the day-to-day customer engagement experience in marketing, sales, and service.

In this session, you’ll learn how to apply intelligent workflows and AI powered orchestration to the business processes you manage. Through practical, role based examples, you’ll see how AI agents can help automate routine steps, improve efficiency, and support better decision making across capabilities—without increasing operational burden.

In this session, you’ll explore how to transform operations using secure, enterprise grade AI platforms, with a focus on practical application. You’ll see how organizations can enable AI adoption that scales safely—by grounding AI systems in trusted data, policy driven controls, and end to end visibility across the organization.