End-of-life Management and Recycling

We partner with recycling organizations, join forces with collection schemes, and work with Microsoft stores and our supply chain partners to facilitate the return and end-of-life management process of devices, batteries, and packaging.

Global End-of-life Programs for Devices, Batteries and Packaging

Learn more about where to recycle your products, batteries, packaging.

A silhouette of a map of North and South America.
A silhouette of a map of Europe, Middle East, and Africa.
A silhouette of a map of the Asia-Pacific regions.

Worldwide consumer recycling volumes of devices and batteries by Microsoft

Worldwide consumer recycling volumes of devices and batteries by Microsoft
Year 2013 2014 2015 2016 2017
Kilograms8,021,6529,302,66410,008,01211,848,71312,038,615

Microsoft has taken the following approach to comply with the European Union's Directive on Waste Electrical and Electronic Equipment (WEEE) (2002/96/EC, also called "WEEE Directive") and its Recast (Directive 2012/19/EU) for Microsoft covered electrical and electronic equipment ("EEE"):

  • Microsoft, where applicable, registers with national authorities in accordance with the requirements of each Member State and the EU for Microsoft products that are subject to the WEEE Directive and reports data to such Member States as required by the Directive.
  • Microsoft provides information to reuse centers, treatment, and recycling facilities regarding Microsoft EEE as required by each Member State and the WEEE Directive. For more information, please contact Microsoft.
  • Microsoft products are designed to promote recycling, reuse, and proper waste management.
  • Microsoft products are labelled or stamped with the mark as shown below in accordance with European Standard EN 50419.

Disposal of Waste Batteries and Electrical and Electronic Equipment
All products that are subject to the WEEE Directive shipped from August 13th, 2005 are compliant with the WEEE marking requirements. Such products are marked with the “crossed out wheelie bin” WEEE symbol shown below in accordance with European Standard EN 50419.

For more information about where to drop off your waste batteries and electrical and electronic equipment, please contact your local city/municipality office, your household waste disposal service, or the shop where you purchased this product. Contact AskEct@microsoft.com for additional information.

Important information for generators of WEEE from private households:

  • The proper disposal of WEEE by households will conserve natural resources (through re-use and recycling) and protect the environment and human health.
  • In some cases, your city, municipality, or Member State may take enforcement action for improper disposal of WEEE.
  • For more information regarding WEEE disposal options, please contact your local waste agency, municipal office, or visit your country’s government website

The asset recovery and recycling partners directly contracted by Microsoft must meet our specifications as stated in the Supplier Conformance Standards for End-of-Life Management of Electrical and Electronic Equipment and Waste Materials. This includes, but is not limited to:

  • Maintaining all necessary certifications, including but not limited to R2, RIOS, e-Steward or equivalent certification
  • Obtaining, holding, and maintaining valid accreditations of the following:
    • ISO 14001 Environmental Management
    • ISO 9001 Quality Management
    • OHSAS 18001 Health and Safety Management
  • Complying with all applicable international and national laws, including laws pertaining to the transboundary movement of hazardous waste, such as Basel Convention.
  • Selecting and auditing subcontractors that process the resulting materials to Microsoft requirements.

Materials are used to make new products through recycling.

Our Refurbished PC Program gives new life to used computer devices, which helps communities around the world. Millions of computers and all types of consumer end-of-life electronics are being refurbished and reused through this network.

Learn more about our global end-of-life programs for devices, batteries, and packaging in our Sustainable Devices and Packaging Report

Questions? Ask the environmental compliance team (askect@microsoft.com)

If you are a recycler needing more information about how to recycle our products, please email erecycle@microsoft.com

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