Responsible sourcing

At Microsoft, we work to ensure that our suppliers are socially, legally, and ethically responsible—and treat the people who work for them fairly and with dignity.

Our commitment and approach

We set high standards for our suppliers and collaborate with them to positively impact their workers, their local communities, and their business operations.

Microsoft has relationships with thousands of suppliers around the globe, spanning both hardware suppliers that manufacture our devices and components, and indirect suppliers that provide everything from advertising services to building construction and maintenance.

We expect all suppliers who do business with Microsoft to uphold the human rights, labor, health and safety, environmental, and business ethics practices prescribed in our Supplier Code of Conduct. This code aligns with, and exceeds, the Responsible Business Alliance (RBA), formerly Electronic Industry Citizenship Coalition, responsible supply chain standards. The Supplier Code of Conduct is included in all our supplier contracts and Microsoft Social and Environmental Accountability (SEA) requirements are also incorporated into our hardware and packaging supplier contracts.

Since 2005, Microsoft Devices operated an industry-leading Responsible Sourcing, formerly Social and Environmental Accountability, program to ensure that our hardware and packaging suppliers conform to our Supplier Code of Conduct and additional device-related requirements for living conditions, safe working practices, and environmental, health, and safety protection.
The Microsoft Global Procurement Group created a formal responsible sourcing function in 2013 to consolidate and enhance its responsible sourcing activities with our indirect suppliers.

We advance our responsible sourcing commitments through:
  • Analysis of risks and opportunities
  • Assurance and accountability
  • Capacity building
  • Shared value and advancement of the Sustainable Development Goals set by the UN to improve people’s quality of life, protect the environment, and foster equitable growth.
Learn more about our approach to responsible sourcing

FY18 highlights

Microsoft continues to focus on business and human rights, and acts as a catalyst for others who are participating in these efforts, in the technology sector and beyond.

  • We’ve built an Audit Management System (AMS) to continue to transform how we embed compliance and sustainability into our business. Using Microsoft Power BI, we can track performance and enable continuous supply chain improvements throughout the SEA stages.

    Download FY18 program report (PDF)
  • Our Social and Environmental Accountability (SEA) Academy online and mobile platform will enable us to scale learning more efficiently both internally and across our suppliers.

  • Our Worker Hotline program continues to provide a voice for workers to privately and safely express issues and concerns and achieve issue resolution in all our Tier 1 and select Tier 2 suppliers.

  • Learn about PACT

FY18 reporting resources

Modern Slavery and Human Trafficking Statement (PDF)

Download our report to learn about the actions we’re taking to prevent modern slavery and human trafficking in our business and supply chain.

Devices sustainability report (PDF)

See the key results of our Responsible Sourcing, and Social and Environmental Accountability audits and assessments in the downloadable FY18 Devices sustainability report.

Conflict Minerals Report (PDF)

Download the detailed results of our latest annual conflict minerals due diligence process and findings.

Production Supplier List (PDF)

Each year, Microsoft publishes a downloadable list of our top 100 production suppliers for our commercially available devices.

Reports hub

Microsoft provides disclosures to help stakeholders evaluate how we’re meeting our commitments. We collect and share these reports in one place for easy reference and download.

2018 Global Reporting Initiative Index

The 2018 report content throughout this site contains disclosures from the Global Reporting Initiative (GRI) Sustainability Reporting Standards.

Get the bigger picture

Explore more responsible sourcing resources.