Our policies and practices

We work to apply the power of technology to earn and sustain the trust of the customers and partners we empower and the communities in which we live and work. This focus extends to our work to build a sustainable future where everyone has access to the benefits and opportunities that technology can bring. It’s central to our mission to empower every person and organization to achieve more, and it's why many of our employees come to work every day.

Working together with stakeholders

We know that the decisions we make affect our employees, customers, partners, shareholders, suppliers, and communities and we take their voices into account. Microsoft receives input from millions of people each year—from individual customers to policymakers and global human rights specialists. We bring outside perspectives into the company and inform our business decisions through a variety of feedback channels. We go beyond formal channels, proactively engaging with key stakeholders, advocacy groups, industry experts, corporate social responsibility (CSR) rating agencies, CSR-focused investors, and many others. We also share our learnings and practices thereby generating industry dialogue, informing public debate, and advancing greater progress.

Identifying material issues

Our reporting describes those topics which we consider to be the most important to stakeholders when evaluating environmental, social, and governance (ESG) issues at Microsoft. Therefore, ESG materiality in our reporting does not directly correspond to the concept of materiality used in securities law.


A listing of what we currently identify and categorize as our top ESG issues can be found below. In 2020, Microsoft conducted a materiality assessment focused on environmental sustainability, which can be accessed in the 2020 Environmental Sustainability Report.

  • Climate and Energy

  • Ethics and Integrity (including governance, responsible competition, responsible AI, responsible policy engagement)

  • Human Capital (including culture and development, diversity and inclusion, engagement, and well-being)

  • Human Rights

  • Natural Resources (water, waste, and ecosystems)

  • Privacy and Data Security/Cybersecurity

  • Inclusive Economic Opportunity (including accessibility, skilling, racial equity)

  • Responsible Sourcing (including product lifecycle management)

CEO and senior leadership

The head of TCR reports directly to Microsoft President and Vice Chair, Brad Smith, who sits on our Senior Leadership Team and reports directly to Chairman and CEO, Satya Nadella. We work together to earn the trust and confidence of the public, our customers, partners, employees, and shareholders.

Regulatory and Public Policy Committee

The charter for the Microsoft Regulatory and Public Policy Committee includes the responsibility to "Review and provide guidance to the Board and management about the legal, regulatory, and compliance matters concerning competition and antitrust, privacy, trade, digital safety, artificial intelligence, and environmental sustainability.”

Read the Regulatory and Public Policy Committee charter

Corporate governance

At Microsoft, our focus on corporate social responsibility fosters sustained long-term business success. Our corporate governance framework, policies, and practices are described in detail in our annual proxy statement and the corporate governance section of out Investor Relations website.

Learn about our corporate governance

Compliance and ethics

Our compliance and ethics policies and programs include our Standards of Business Conduct, which applies to employees, executive officers, Board of Directors, and Microsoft subsidiaries and controlled affiliates (where Microsoft directly or indirectly owns more than 50 percent of the voting control).

Read more about our compliance and ethics policies

Aligning our values

Global standards

We inform our disclosure strategies with careful consideration of commonly used global standards, including the Global Reporting Initiative (GRI) Sustainability Reporting Standards.

Learn more about the Global Reporting Initiative (GRI)

Principles of United Nations Global Compact (UNGC)

In 2006, we began endorsing the United Nations Global Compact and we file an annual Communication on Progress implementing the 10 UNGC principles. Learn more about the UN Global Compact Index at the bottom of this page.

View our Communication on Progress report

United Nations Guiding Principles

Microsoft was among the first companies to align our human rights work with the UN Guiding Principles on Business and Human Rights and to adopt the UN Guiding Principles Reporting Framework.

Sustainable Development Goals

We're actively engaged in supporting the UN Sustainable Development Goals and publicly report how Microsoft contributes to the global effort to achieve the SDGs.

UN Global Compact Index

The following table describes the location of content relevant to each of the ten UN Global Compact principles.


Principle 1:

Business should support and respect the protection of internationally proclaimed human rights.


Principle 2:

Make sure they are not complicit in human rights abuses.


Learn how we're working to support this principle from the following sections of our 2020 CSR Report: Human rights; Responsible sourcing; Our employees.

Principle 3:

Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining.


Principle 4:

The elimination of all forms of forced and compulsory labor.


Principle 5:

The effective abolition of child labor.


Principle 6:

The elimination of discrimination in respect of employment and occupation.


Learn how we're working to support this principle from the following sections of our 2020 CSR Report: Human rights; Responsible sourcing; Our employees.

Principle 7:

Businesses should support a precautionary approach to environmental challenges.


Principle 8:

Undertake initiatives to promote greater environmental responsibility.


Principle 9:

Encourage the development and diffusion of environmentally friendly technologies.


Learn how we're working to support this principle from the following sections of our 2020 CSR Report: Environmental sustainability; Responsible sourcing.

Principle 10:

Businesses should work against corruption in all its forms, including extortion and bribery.


Learn how we're working to support this principle from the following sections of our 2020 CSR Report: Responsible sourcing; Our employees.