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Microsoft AI is our vision for empowering transformation

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New technology updates to help businesses put AI to work

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How AI and machine learning could finally help end ALS

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Amplifying human ingenuity

We’re excited about the opportunities that AI brings to people and organizations.

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Our approach

We believe that, when designed with people at the center, AI can extend your capabilities, free you up for more creative and strategic endeavors, and help you or your organization achieve more.

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AI for Good

Our work with organizations on the front lines of environmental advocacy, accessibility, and humanitarian action, is creating inclusive solutions designed to help empower people everywhere.

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Use AI to drive digital transformation with accelerators, solutions, and practices that empower your organization.

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Telefonica customer support center using AI chatbot

Enhancing customer service

To change how it engages with customers, the multinational telco built Aura—an intelligent conversational agent for multiple services ranging from real-time support to changing the TV channel.

Learn more about their creation

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Improving safety

Shell is using AI to boost safety at their gas stations. Using onsite video cameras, machine learning algorithms can be set to detect high-risk incidents like customers smoking while pumping gas, theft, or people driving recklessly.

Learn other ways Shell is using AI

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AI for streamlined production

Using its cloud-based smart factory solution ezUMS, LG CNS gets real-time data from factories or products—and utilizes machine learning—to manage production to forecast breakdowns.

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Setting sail with AI

Using Azure, Carnival Maritime tracks and predicts water use, monitors equipment health, and analyzes asset data streams. This live operational data helps maintain everything needed to keep a cruise ship in working order.

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Staying ahead of the curve

Liebherr Group implemented Microsoft Dynamics CRM and Social Engagement. Now, they're immediately alerted and able to react quickly to customer concerns, as well as industry news and trends.

Learn how business has changed