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Speaking up
Trust Code: Microsoft Standards of Business Conduct
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Phone
1-877-320-6738
Or International Collect
+1-720-904-6844
Fax
1-425-708-7177
Business & Regulatory Investigations
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
United States
Additional resources
In addition, you can always raise concerns with your manager, any Microsoft manager, HR, Finance, or CELA.
Where permitted by the law of your country, your reports may be made anonymously through our external hotline, or you can ask Microsoft Business & Regulatory Investigations to treat your report as anonymous.
Confidential reporting
We will handle your reports discreetly and make every effort to maintain your confidentiality or anonymity.
We prohibit retaliation
It takes courage to speak up when something’s not right. We understand that you might be uncomfortable or anxious. That is why we prohibit retaliation.
We prohibit retaliation for:
- Refusing to do something that violates this Trust Code, Microsoft’s policies, or the law, even if your refusal results in the loss of business to Microsoft.
- Raising a concern in good faith about potential misconduct.
- Cooperating with an investigation.
Our policies make anyone who retaliates against an employee for engaging in any of these activities subject to disciplinary action, up to and including termination.
If someone raises a concern, follow these steps:
Step one: Listen
Remove distractions and listen carefully. Thank the person for speaking up—remember that they’ve just done something difficult and very important for the company.
Step two: Be respectful
Respond respectfully and take every concern seriously, even if you disagree. Show that you are committed to solving the problem.
Step three: Protect confidentiality
Take steps to protect the person’s confidentiality—avoid discussing the conversation with others on your team.
Speak up when something is not right, so that we can address the problem.
