![A woman sitting at a desk using a computer next to a man standing, looking at the screen.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/02/CLO17_casualOffice_004-300x200.webp)
Vikram Yerrabhaneni articles
![Vikram Yerrabhaneni](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/10/P2.jpg)
Vikram Yerrabhaneni
Principal Program Manager
![A woman sitting at a desk using a computer next to a man standing, looking at the screen.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/02/CLO17_casualOffice_004-300x200.webp)
![Operations manager presenting.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/03/CLO20_Dave_TeamMeeting_002-300x200.webp)
Improve operations with real-time analytics in Dynamics 365 Customer Service
Dynamics 365 Customer Service real-time analytics give contact center managers visibility into overall support performance.![Photo of a contact center supervisor reading customer service data reports on tablet.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/11/CLO22_Cafe_014-300x200.jpg)