This is the Trace Id: bd5a23892e438b13661da7f19e6a7f22
10/14/2025

DMG MORI boosts manufacturing quality by 66.6% with Azure and Tulip

A global leader in machine tools, DMG MORI recognized that evolving customer demands required greater agility across its 17 sites. It viewed manual workflows as a chance to accelerate innovation through transformation.

DMG MORI deployed Tulip’s composable platform on Microsoft Azure to digitize its entire process chain while also optimizing workflows. Using the connected and collected data, the company improved and innovated its processes even further.

DMG MORI achieved a 66.6% improvement in product quality through digitized operations and a 60% reduction in manufacturing preparation costs, delivering measurable gains in data efficiency and consistency.

DMG MORI

Digitizing manufacturing operations to overcome global challenges

Global manufacturing is at an inflection point. Labor shortages, supply chain disruptions, and rising customer expectations are driving manufacturers to rethink how they operate. For DMG MORI, a leader in precision machine tools, the imperative was clear: digitize operations to maintain global competitiveness and deliver innovation at scale.

DMG MORI recognized that manual workflows and siloed data across its 17 global sites risked slowing innovation and increasing errors. These challenges threatened its ability to compete in a market where speed, quality, and data-driven decisions are essential. In response, DMG MORI embraced this challenge as an opportunity to lead, streamlining processes, enhancing production visibility, and empowering its workforce.

From shop floor innovation to measurable results

After evaluating multiple options, DMG MORI selected Tulip’s composable platform on Microsoft Azure. Tulip apps are embedded across the production floor to digitize production, automate frontline workflows, and unlock real-time insights.

Operators at DMG MORI use Tulip to build custom apps that streamline logistics, machining and assembly, quality control, and commissioning. This transformation reduces operational costs, accelerates production speed, and boosts customer satisfaction through higher quality and responsiveness on the shop floor.

Katsuhisa Shimokawa, Managing Executive Officer, DMG MORI

“We reduced manufacturing quality defects by 66.6% and manufacturing preparation costs by 60%.”

Katsuhisa Shimokawa, Managing Executive Officer, DMG MORI

“We reduced manufacturing quality defects by 66.6% and manufacturing preparation costs by 60%,” says Katsuhisa Shimokawa, Managing Executive Officer, DMG MORI. Digitized operations also delivered a boost in reliability and measurable gains in data efficiency and consistency.

End-to-end digital connection across manufacturing

Tulip and Azure create an interoperable foundation that transforms manufacturing operations. DMG MORI uses Azure for its highly secure, scalable cloud infrastructure to connect business systems globally. And Tulip’s composable platform automates frontline workflows, delivering real-time data collection and analysis on the shop floor.

DMG MORI has also introduced advanced AI capabilities that help its frontline teams work smarter and solve problems faster with Azure OpenAI in Foundry Models. The company also uses Power Platform to empower employees to build custom solutions that automate everyday tasks.

“Tulip’s hosting on DMG MORI’s Azure cloud platform helps ensure seamless alignment with the broader Microsoft ecosystem, offering flexibility for both internal operations and Tulip’s delivery as a service,” explains Shimokawa. This deep interoperability empowers DMG MORI to drive productivity, agility, and innovation across its manufacturing value chain.

DMG MORI has also embedded Tulip into its CELOS X control platform, giving manufacturing customers real-time access to workflows, intuitive interfaces, and instant data processing, right at the machine. These efficiencies exist within a highly secure environment designed for Industry 4.0 advancements.

The collaboration between DMG Mori, Tulip, and Microsoft demonstrates that robust, enterprise-grade cloud infrastructure is critical for manufacturing, supporting thousands of stations worldwide. Natan Linder, Co-founder and CEO of Tulip, says, “Together, these platforms have unified teams, broken down barriers, and modernized manufacturing operations across every global site, setting a new benchmark for innovation.”

Yoshimi Itoyama, DX Promotion Dept., General Manager, DMG MORI

“By incorporating Azure OpenAI, DMG MORI is transforming quality inspections with AI, such as visual inspection and an autonomous plant with an AI agent. This technology elevates efficiency and accuracy, fundamentally reshaping how every process is automated and optimized.”

Yoshimi Itoyama, DX Promotion Dept., General Manager, DMG MORI

Generative AI as the future of digital manufacturing

DMG MORI is now pioneering the use of generative AI and agents, building the foundation for fully autonomous factories that are smarter, faster, and more resilient. It recently developed a self-service maintenance solution that helps factory operators instantly query complex technical documentation through a conversational interface.

“By incorporating Azure OpenAI, DMG MORI is transforming quality inspections with AI, such as visual inspection and an autonomous plant with an AI agent. This technology elevates efficiency and accuracy, fundamentally reshaping how every process is automated and optimized,” notes Yoshimi Itoyama, DX Promotion Dept., General Manager, DMG MORI.

This visionary approach reflects DMG MORI’s broader mission: to empower customers to excel by providing innovative, precise, and reliable machine tools while enabling customers to operate with unparalleled agility and insight. By combining Tulip’s nimble innovation and Microsoft’s robust cloud platform, DMG MORI delivers a deeply human yet definitively digital blueprint for the future of manufacturing.

Discover more about DMG MORI on FacebookInstagramLinkedInX/Twitter, and YouTube.

Take the next step

Fuel innovation with Microsoft

Talk to an expert about custom solutions

Let us help you create customized solutions and achieve your unique business goals.

Drive results with proven solutions

Achieve more with the products and solutions that helped our customers reach their goals.

Follow Microsoft