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Dynamics 365

Dynamics 365 Sales

Empower sales teams with automation, contextual insights, and next-generation AI.
Overview

Empower your sellers and accelerate revenue

Make selling easier with AI, automation, and real-time insights built into the seller’s flow of work.
  • Use Copilot to summarize emails and meetings and generate customer-specific emails with Dynamics 365 data.
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  • Focus on the right customers with AI-based scoring models, opportunity summaries, and data visualizations.
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  • Minimize app-switching with automatic updates in Microsoft 365 apps.
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A Leader in Sales Force Automation

Microsoft is recognized as a Leader in the September 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.1
Pricing

Dynamics 365 Sales pricing

Save up to 55 percent compared with similar sales solutions from major competitors.2
Partners

Find help and apps from Microsoft partners

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Consulting services

Access a wide range of architecture planning, implementation, and support services.
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Partner apps

Extend and enhance your Dynamics 365 solution with hundreds of prebuilt apps.
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FastTrack for Dynamics 365

Go live confidently with onboarding and training led by Microsoft experts and partners.
Customer stories

Real customers, real results

Resources

What’s new

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Report

A recognized leader

Microsoft is named a Leader in the September 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms.1
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Report

Analyst recognition

Microsoft is named a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023.3
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Study

Real results

Learn how businesses increased sales in Forrester’s Total Economic Impact of Dynamics 365 Sales.4
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Next Steps

Try Dynamics 365 Sales

Make selling easier to build better customer relationships and close more deals.

Take a guided tour

Accelerate sales and close more deals with Microsoft Dynamics 365 Sales

Request a call back

Have a Dynamics 365 expert contact you.

[1] Gartner, Magic Quadrant for Sales Force Automation Platforms, Adnan Zijadic, Ilona Hansen, Steve Rietberg, Varun Agarwal, Guy Wood, 5 September 2023.

 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

[2] Savings estimated based on US pricing for Salesforce and Microsoft offerings as published on their websites. Microsoft internal research, September 2022.

 

[3] The Forrester Wave™: Sales Force Automation, Q3 2023. Kate Leggett, September 20, 2023.

 

[4] Results are over three years for a composite organization based on interviewed customers. The Total Economic Impact™ Of Microsoft Dynamics 365 Sales, a commissioned study conducted by Forrester Consulting, March 2022.

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