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Microsoft AI
Retail

Drive efficiency through AI-assisted associates

Use generative AI to scale your workforce capabilities. Increase frontline productivity, enabling faster customer support and greater job satisfaction.
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Outcomes

Drive real results in retail

Empower your associates with AI assistants to help them solve problems instantly and accurately without having to seek out a manager or the help desk. Provide real-time access to store operating procedures, HR policies, and benefits. Integrate agents with other data sources to enable further capabilities such as looking up inventory, checking shipping status, or initiating a return. Relevant for COOs, Chief Supply Chain Officers, and CIOs.
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Improve customer satisfaction and time-to-service

Use AI to deliver fast, accurate, and personalized support—and keep customers coming back.
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Advance employee productivity and retention

Automate repetitive tasks so employees can focus on meaningful work.
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Retain more customers and ignite loyalty

Anticipate shoppers’ needs, help resolve issues quickly, and build lasting customer relationships.
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Streamline employee onboarding

Simplify onboarding with instant access to training, policies, and task guidance.
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Solusi

Temukan pendekatan AI yang tepat untuk organisasi Anda

Beli, perluas, bangun, atau bermitra untuk meraih manfaat AI transformatif.
Beli solusi yang telah dibangun sebelumnya

Microsoft 365 Copilot

Transformasi pekerjaan dengan asisten AI yang canggih dan dilengkapi keamanan kelas perusahaan.
Pelajari selengkapnya
Perluas dan kustomisasi

Microsoft Copilot Studio

Bangun dan sesuaikan agen AI untuk memperluas kemampuan Microsoft 365 Copilot.
Pelajari selengkapnya
Bangun solusi Anda sendiri

Microsoft Foundry

Rancang, sesuaikan, serta kelola agen dan aplikasi sesuai kebutuhan.
Pelajari selengkapnya
Temukan solusi mitra

Microsoft Marketplace

Percepat transformasi AI Anda dengan solusi AI dari mitra industri terkemuka.
Pelajari selengkapnya
Dapatkan panduan untuk solusi AI
CUSTOMER STORIES

Discover how organizations are using AI for retail

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“With leading AI technologies from Microsoft, we are creating practical applications that are setting new benchmarks for engaging our customers across Canada.”
Rex Lee, CITO, Canadian Tire Corporation
More than 3,000
Canadian Tire employees save 30 to 60 minutes a day
Solutions
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“With Azure AI and GitHub Copilot, we’re not just optimizing our operations, we’re revolutionizing them.”
Aaron Huang, Group Chief Financial Officer, McDonald's Group China
Solutions
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RESOURCES

Take the next step in your AI journey

  1.
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Microsoft for Retail

Connect your customers, your people, and your data.
Learn more
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Microsoft Scenario Library

Transform scenarios across your organization with AI.
Explore scenarios
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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.
Find resources
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