AI for Retail: Empower Customers with AI Assistants

Microsoft AI

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Outcomes

Drive real results in retail

Elevate shopping experiences with AI-powered conversational commerce, providing shoppers convenient and delightful interactions. Deliver personalized recommendations to improve conversion rates, basket sizes, and engagement. Relevant for CMOs, Chief Merchandising Officers, and Chief Digital Officers.

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Increase conversion rates

Drive more sales with personalized conversations and recommendations—turning browsers into buyers.

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Encourage larger basket sizes

Suggest complementary products and exclusive offers, encouraging shoppers to add more to their carts.

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Improve your site engagements metrics

Provide personalized support to increase session times, minimize bounce rates, and encourage repeat visits.

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Reduce return rates

Help customers choose smarter with more product detail and tailored suggestions, resulting in fewer returns.

解决方案

找到适合组织的 AI 方案

购买、扩展、构建或建立合作关系，以享受变革型 AI 的好处。

购买预制解决方案

智能 Microsoft 365 Copilot 副驾驶®

利用提供内置企业级安全性的强大 AI 助手来改革工作。

扩展和定制

Microsoft Copilot Studio

构建并定制 AI 代理，以扩展智能 Microsoft 365 Copilot 副驾驶®的功能。

构建你自己的解决方案

Microsoft Foundry

大规模设计、定制并管理 AI 应用和代理。

查找合作伙伴解决方案

Microsoft 市场

利用行业领先合作伙伴的 AI 解决方案，推动你的 AI 转型。

获取 AI 解决方案指南

CUSTOMER STORIES

Discover how organizations are using AI for retail

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“Without Azure AI prompt flow, we would have been forced to invest in quite significant custom engineering to deliver a solution.“

Papinder Dosanjh, Head of Data Science & Machine Learning, ASOS

RESOURCES

Take the next step in your AI journey

Microsoft for Retail

Connect your customers, your people, and your data.

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Microsoft Scenario Library

Transform scenarios across your organization with AI.

Explore scenarios

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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.