一个戴着口罩的人在逛杂货店

Microsoft Cloud for Retail 简介

连接你的客户、员工和数据。

 

在整个购物者旅程中提供顺畅的体验

通过一系列实现更相关个性化体验和能带来持续盈利的卓越运营的功能,Microsoft Cloud for Retail 汇集了零售价值链中的不同数据源,并将端到端购物者旅程中的体验独特地连接起来。

了解客户

识别、适应和满足不断提高的对跨所有渠道进行更深入互动的顾客需求。

提高员工的能力

借助这些工具让员工提供卓越的客户服务。

构建弹性供应链

打造更敏捷、响应速度更快的供应链,大规模满足客户需求。

重塑零售业

加快创新,打造面向未来的业务模式。

概述
Guided Tour

功能

Microsoft Cloud for Retail

增加对产品的需求

实现客户之旅个性化

充分发挥广告费用的价值

简化运营

为员工提供所需的工具

增强多渠道运营

提供更安全的购买体验

推动实现更高的转化率

帮助防范支付和数字欺诈

优化订单履行和服务

最大限度地实现多渠道订单履行

为顾客提供愉快体验

利用客户数据

了解客户

构建弹性供应链

更有效地管理库存

生成高利润率的收入流

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了解组织如何实现零售转型

专注于数字化转型,同时关注健康和安全

REI 使用 Microsoft 365 转变多渠道购物体验。

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提供个性化营销服务

Chipotle 借助可提供丰富客户见解的全面数据平台,提供个性化的客户体验。

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防范欺诈和损失

时装零售商 BestSeller 使用 Microsoft Dynamics 365 Fraud Protection 来帮助识别和调查欺诈和库存损失的可能来源。

缩短审核时间

Walgreens Boots Alliance 使用 Microsoft Power Platform 将执行店内审核所需的时间缩短了 75%。

优化店内运营

Marks & Spencer 借助 Microsoft Teams 促进了商店和总部之间的双向沟通,从而帮助提高了商店的效率并实现了以客户为中心。

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推进零售之旅

Lids 使用 Dynamics 365 来提高库存可见性并打造顺畅的客户体验。

探索面向零售商的所有合作伙伴应用和服务

发现宝贵资源

一个人看着平板电脑微笑

阅读我们的行业博客

随时了解 Microsoft 零售专家提供的最新资讯和信息。

云技术推动零售业实现数字化转型报告

利用云技术实现转型

阅读 Frost & Sullivan 的报告,了解零售商如何借助云推动数字化转型。

2021 年零售业趋势行动手册

获取《2021 年零售业趋势行动手册》

了解如何采用一流的策略以全新的方式将人员、系统和运营联系起来。

一个戴着口罩的人拿着多个购物袋

零售商最终将从 2020 年的挑战中受益

了解为什么专家将新冠肺炎疫情称为行业的“首席创新官”,以及一些品牌如何从中看到红利。

无接触购物

提供无接触购物体验,无需实际接触产品或试用产品。

Microsoft 瞄准最新行业云推出了 Cloud for Retail

了解 Microsoft Cloud for Retail 的发布情况以及 Microsoft 如何支持智能零售。

Microsoft Cloud for Retail 解决方案的首次发布

查看有关 Microsoft 为零售行业量身定制的全新云解决方案的资讯。

了解有关适用于零售业的 Microsoft 产品的更多信息

Azure

提供个性化的客户体验,增强员工能力,优化供应链,并重塑零售业。

Bing for Commerce

利用机器学习和 AI 帮您搜索目录。

Dynamics 365

借助行业领先的功能、体系结构和 AI,让客户收获信心和敏捷性。

Microsoft 广告

使用广告解决方案在整个购物过程中最大限度地提高营销活动的效果。

Microsoft PromoteIQ

让值得信赖的品牌合作伙伴在您的数字渠道上推广产品,从而产生广告收入。

Microsoft Teams

为一线员工提供所需的协作工具。

Microsoft Power Platform

使用 Power BI 分析数据,构建解决方案,实现流程自动化,并创建虚拟代理。

GitHub Enterprise

通过应用程序安全性、工作流自动化和重新定义的协作实现开发转型。

查看有关零售业的更多资源

消费品

体验 Microsoft Cloud for Retail 公共预览版

随时了解 Microsoft Cloud for Retail 的最新信息