Collage image showing various retail shopping experiences

Forward Together

Reimagine Retail

Experience the future of retail at Microsoft Technology Center.

The Retail Experience Center within Microsoft Istanbul’s Technology Center is a unique space that offers information on latest technologies as well as the opportunity to experience them firsthand.
Join our virtual tour to enjoy an end-to-end customer experience for the latest store practices in retail, one of the most transformed industries of the “new normal”.

Retail’s Smart Transformation Journey

How can you use AI to custom-tailor the in-store and virtual interaction with the customer? How can you bring the right product to the right customer at the right place? How can the store operations evolve smarter? What are the ways to enhance customer satisfaction and productivity via real time monitoring of planning and execution? Join our virtual tour and experience 9 different interactive sets for answers to these and many other questions.

You can watch the virtual tour to experience Retail’s Smart Transformation Customer Journey in its entirety or choose to go for the topic specific videos below for custom-tailored outfit and style recommendations, smart price management, real time operation monitoring, personalized customer interaction and virtual try-ons.

Don’t miss the chance to explore real solutions specific to the retail industry. Discover all that is available at this inspiring new address.

Three people standing in front of a Microsoft Virtual Store

Watch the video for a quick glimpse at the Retail Experience Center.

Intelligent Customer Experience Journey

Know Your Customers

1 Personalized Outfit & Style Recommendations

Personalized ideas and influencer-inspired style advices for every product

2 Virtual Try on

Custom-tailored model and AI-powered 3D simulator for virtual try-ons

Empower Your Employees

3 Customer Insight

Instant access to ML-based insight and all real time interaction to ensure an omnichannel customer experience

4 Clienteling

Store staff tools to offer customers a personalized in-store experience

Deliver Intelligent Supply Chain

5 Intelligent Inventory

Image-enabled inventory and planogram comparability controls and instant operations monitoring

6 Smart Pricing

Machine learning-assisted price optimization and automated price tag updates

7 Transparent Supply Chain

Blockchain-enabled supply chain control, everything from supplier data and certificate verification to product information

Reimagine Retail

8 Intelligent Campaign Advisor

Automatic suggestions for the best promotion option available

9 Customer Satisfaction

NPS surveys to assess customer satisfaction

Click on the video to experience the scenario of your choice.

Woman experiencing virtual reality through a headset.

Personalized Outfit & Style

Recommendations Influencer-inspired style recommendations and personalized outfits for each product

Couple browsing through textiles at a store.

Virtual Try-on

Custom-tailored model and AI-powered 3D simulator for virtual try-ons

A woman wearing a VR headset, holding shopping bags

Customer Insight

Instant access to ML-based insight and all real time interaction to ensure an omnichannel customer experience

Woman trying out VR experience at shopping center.

Clienteling

Store staff tools to offer customers a personalized in-store experience.

A person holding up a tablet in a grocery store

Deliver Intelligent Supply Chain

Image-enabled inventory and planogram comparability controls and instant operations monitoring

 Woman viewing digital clothes on a display.

Smart Pricing

Machine learning-assisted price optimization and automated price tag updates

Woman holding shopping bag, checking phone.

Transparent Supply Chain

Blockchain-enabled supply chain control, everything from supplier data and certificate verification to product information

Two individuals holding a tablet and a cup, engaged in an interactive session.

Intelligent Campaign Advisor

Automatic suggestions for the best promotion option available

A person holding a smartphone displaying a graph

Customer Satisfaction

AI-powered, instant analysis of customer feedback including those via social media


Introducing Microsoft Cloud for Retail

Retail Trends Playbook 2021

Sustainable Smart Stores 2021