Join the Ignite retail session and Q&A on March 3, 2021.

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Introducing Microsoft Cloud for Retail

Connect your customers, your people, and your data.

 

Deliver seamless experiences across the shopper journey

Microsoft Cloud for Retail brings together different data sources across the retail value chain and uniquely connects experiences across the end-to-end shopper journey through a set of capabilities that deliver more relevant personalized experiences and operational excellence for sustained profitability.

Know your customers

Identify, adapt, and serve evolving customer needs for deeper engagement across all channels.

Empower your employees

Enable your people with the tools to deliver exceptional customer service.

Build resilient supply chains

Create more agile, responsive supply chains to meet customer demand at scale.

Reimagine retail

Accelerate innovation to pivot your business model toward the future.

Overview
Guided Tour

Capabilities

Microsoft Cloud for Retail

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See how organizations are transforming retail

Focusing on digital transformation with health and safety in mind

REI is using Microsoft 365 to transform the multichannel shopping experience.

Serving up personalized marketing

Chipotle personalizes customer experiences with the help of a comprehensive data platform that delivers rich customer insights.

Protecting against fraud and loss

Fashion retailer BESTSELLER uses Microsoft Dynamics 365 Fraud Protection to help identify and investigate potential sources of fraud and inventory loss.

Trimming audit times

Walgreens Boots Alliance uses Microsoft Power Platform to reduce the time it takes to perform in-store audits by 75 percent.

Optimizing in-store operations

Marks & Spencer fosters two-way communication between its stores and head office with Microsoft Teams, helping make stores more efficient and customer-focused.

Advancing the retail journey

Lids uses Dynamics 365 to improve inventory visibility and create seamless customer experiences.

Explore all partner apps and services for retailers

Discover valuable resources

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Read our industry blog

Stay up to date on the latest news and information from Microsoft retail experts.

The report titled Cloud Drives Digital Transformation in Retail

Transform with cloud technologies

Read a report from Frost & Sullivan on how retailers turn to the cloud to drive digital transformation.

Retail Trends Playbook 2021

Get the 2021 Retail Trends Playbook

Discover best-in-class strategies for connecting your people, systems, and operations in new ways.

A person wearing a mask holding multiple shopping bags

Retailers Will Eventually Benefit From the Challenges of 2020

Learn why experts are calling COVID-19 the industry’s “chief innovation officer”—and how some brands are seeing dividends already.

Shopping When You Cannot Touch Products

Provide hands-off shopping experiences that substitute for the ability to touch products or try them on.

Microsoft launches Cloud for Retail in latest industry cloud targeting

Read about the launch of Microsoft Cloud for Retail and how Microsoft is enabling intelligent retail.

Microsoft debuts Cloud for Retail solution

See news about Microsoft’s new cloud solution tailored to the retail industry.

Learn about Microsoft products for retail

Azure

Deliver personalized customer experiences, empower employees, optimize supply chains, and reimagine retail.

Bing for Commerce

Put machine learning and AI to work for your catalog search.

Dynamics 365

Engage customers with confidence and agility with the help of industry-leading capabilities, architecture, and AI.

Microsoft Advertising

Use ad solutions to maximize campaign performance across the shopper journey.

Microsoft PromoteIQ

Generate ad revenue by enabling trusted brand partners to promote products on your digital channels.

Microsoft Teams

Give frontline workers the collaboration tools they need.

Microsoft Power Platform

Analyze data with Power BI, build solutions, automate processes, and create virtual agents.

GitHub Enterprise

Transform development with application security, workflow automation, and redefined collaboration.

See more resources for retail

Consumer goods

Join the public preview of Microsoft Cloud for Retail

Stay informed about Microsoft Cloud for Retail