Build your future with outcomes-focused AI from Microsoft + Nuance.
Accelerate business growth with a solution tailored for retailers
Reimagine retail and deliver seamless experiences across the end-to-end shopper journey with Microsoft Cloud for Retail.
Maximize the value of your data
Get more customer insights and value from your data by unifying data sources across the shopper journey to create a holistic view of the customer.
See how organizations are reimagining retail
Supporting app development
H&M Group inspires citizen developers to create thousands of Power Platform solutions while maintaining security and governance.
Reducing costs to invest in the future
British fashion and cosmetics digital retailer ASOS uses a variety of Azure tools to save 25 to 40 percent through cloud cost optimization.
Trimming audit times
Walgreens Boots Alliance uses Microsoft Power Platform to reduce in-store audit times by 75 percent.
Elevate the shopping experience
Transform the shopping experience through data analytics and new store technology to build stronger relationships with your customers across all touchpoints.
See how organizations are reimagining retail
Strengthening customer relationships
GNC uses Microsoft Dynamics 365 and Azure to unify data, gain clear consumer insights, and elevate the customer experience.
Driving online sales
Canadian Tire reimagines curbside delivery and triples online sales with the help of Microsoft Teams.
Delivering sweet experiences
Edible Arrangements creates meaningful customer experiences with Microsoft Dynamics 365 Customer Insights, Azure Synapse Analytics, and Power BI.
Gaining an edge
Mattress Firm uses Microsoft 365 to increase collaboration, deliver a better customer experience, and amplify sales.
Connecting with customers
Iconic guitar brand Gibson Brands simplifies internal processes and creates immersive customer experiences with Microsoft Dynamics 365.
Build a real-time, sustainable supply chain
Create an agile, resilient, and sustainable supply chain by connecting data across your ecosystem to identify issues and optimize performance.
Capabilities
Ready to get started?

Microsoft Cloud for Retail
Simplify inventory planning
Predict demand and optimize inventory with AI.
Supply chain insights
Make better supply chain decisions, mitigate risks, and create resiliency with prescriptive insights—powered by AI.
Supply chain management
Build a resilient supply chain and ensure business continuity with agile distribution and manufacturing processes in the cloud and at the edge.
Smart order fulfillment
Turn order fulfillment into a competitive advantage and meet your growing digital commerce needs.
Get a clear view of your supply chain
Tap into demand and supply signals for future opportunities.
Supply chain insights
Mitigate risks and create resiliency with prescriptive supply chain insights—powered by AI.
Smart order fulfillment
Turn order fulfillment into a competitive advantage and meet your growing digital commerce needs.
Supply chain management
Build a resilient supply chain and ensure business continuity with agile distribution and manufacturing processes in the cloud and at the edge.
Streamline order management
Optimize order management to give customers more choices across all channels.
Smart order fulfillment
Turn order fulfillment into a competitive advantage and meet your growing digital commerce needs.
Personalized shopping experiences
Deliver unified, personalized, and seamless buying experiences for customers.
Frontline worker productivity tools
Invest in your workforce with simple, intuitive, and secure solutions.
Supply chain insights
Make better supply chain decisions, mitigate risks, and create resiliency with prescriptive insights—powered by AI.
Supply chain management
Build a resilient supply chain and ensure business continuity with agile distribution and manufacturing processes in the cloud and at the edge.
Explore our partner solutions to build a real-time, sustainable supply chain

Get support for all stages of the supply chain autonomy journey—from supplier to factory, transportation to warehouse, and store to customer.

Orchestrate, track, and optimize your logistics operations with a customizable predictive visibility platform.

Drive agility and productivity with a concept-to-consumer solution embedded in Dynamics 365 and tailored for the fashion and apparel industry.

Prepare your business for the future and inspire your people and partners to transition to a new way of working with a pre-configured retail cloud solution.

Elevate your brand, improve the customer experience, and reduce your environmental impact with a solution focused on proactive returns reduction.

Optimize consumer demand planning, inventory, and your supply chain using real-time data with powerful analytics.

Make informed merchandising, pricing, and supply chain decisions to boost sales and reduce costs with an AI-powered solution for the retail industry.
See how organizations are reimagining retail
Empower the store associate
Equip your workforce with retail solutions that improve customer satisfaction, productivity, and collaboration to reduce burden on your store associates and invest in their growth.
Capabilities
Ready to get started?

Microsoft Cloud for Retail
Boost employee collaboration with modern tools
Connect your team with cutting-edge smart retail solutions.
Store associate solutions
Give frontline workers flexible shift scheduling tools, easier communication, and seamless task management—all in one easy-to-use app.
Employee collaboration
Empower your employees to meet, chat, call, and collaborate from anywhere.
Secure devices
Empower frontline workers with hardware designed for collaboration and protected by Microsoft security.
Digitize managerial tasks
Simplify retail store scheduling, employee communication, and other store manager tasks.
Store associate solutions
Give frontline workers flexible shift scheduling tools, easier communication, and seamless task management—all in one easy-to-use app.
Streamline store processes
Expand what your stores and people can do through automation.
Employee engagement
Empower employees and improve workflow by bringing together communications, knowledge, learning, resources, and insights.
See how organizations are reimagining retail
Improving staff experiences
Boots Opticians uses Microsoft 365 and Microsoft Teams to boost collaboration and elevate employee experiences.
Accelerating sustainability goals
REI embraces hybrid work with Microsoft Teams and Surface Hub to boost employee productivity and reduce its carbon footprint.
Microsoft Cloud for Retail
Contact your account executive to get started with Microsoft Cloud for Retail.*
Microsoft Cloud for Retail includes:
- Retail-specific configurations, connectors, and applications
- Technical support, including unlimited 24/7 access to technical resources
- Access to our extensive, experienced retail partner ecosystem
Discover valuable resources
Build your future with Microsoft + Nuance
Discover how Microsoft + Nuance enable better business outcomes through powerful AI combined with a secure global platform.
Reimagine consumer wellness
Learn how to deliver better care for everyone with Microsoft Cloud for Retail and Microsoft Cloud for Healthcare.
Discover transformations in retail and healthcare
Find out how changing consumer expectations present valuable opportunities for retailers and healthcare providers.
Explore our industry blog
Stay up to date on the latest news and insights from Microsoft retail experts.
Transform with retail cloud technologies
Learn how retailers are turning to the cloud to drive digital transformation in this Frost & Sullivan report.
Stay informed about Microsoft Cloud for Retail
Sign up to receive emails about Microsoft retail technology.
*The Microsoft Retail Cloud Add-On Service Specific Terms explain your and Microsoft’s rights and obligations with respect to regulatory compliance standards for Customer Data and Non-Microsoft Product Data solely in connection with your use of the Microsoft Retail Cloud Add-On. The qualifying license terms for Microsoft 365/Office 365, Dynamics 365, Power Platform, and Azure are found in the Product Terms and the Microsoft Privacy Statement and are a prerequisite to your use of the Retail Cloud Add-On SKU.
You can learn more about Microsoft’s commitments to Retail compliance, data protection and privacy by visiting our compliance documentation and the Trust Center.