Empowering telecommunications organizations to achieve more

Innovation in telecommunications organizations

Aerial view of busy sidewalk on city street filled with pedestrians

Delivering an 80% resolution rate with automated customer service

Created a digital assistant to help ensure the best customer service possible for 1.5 million customers in their own language, with an 80 percent resolution rate. 

Two male call center employees wearing headsets providing customer support

Reinventing how 6,000 employees collaborate across 900 channels

Helps employees collaborate, brainstorm new product and service ideas, and resolve customer issues. 

Two women's working on the laptop


Learn how du enabled digital transformation of B2B Sales with Microsoft Relationship Sales.

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Deutsche Telekom AG

Learn how Deutsche Telekom builds groundbreaking data marketplace with Microsoft Azure.

Innovative perspectives in telecommunications

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