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INDUSTRY

Microsoft for telecommunications

Connect the future with AI.
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OVERVIEW

Transform telecom innovation and growth

Accelerate your business performance and growth with Microsoft AI

Personalize customer experiences

Reinvent customer care using agentic AI to improve satisfaction and increase loyalty and digital adoption.

Secure and automate business operations

Build trust and accelerate service delivery with unified data, integrated security, and AI-powered automation.

Optimize with autonomous networks

Automate the network to self-heal and optimize to mitigate cyberthreats and ensure service continuity.

Grow beyond connectivity

Generate new revenue with AI-driven solutions and security offerings that monetize network investments.
CUSTOMER ENGAGEMENT PLATFORM

Elevate telecom customer experiences

Deliver simple, AI-powered customer experiences with the Customer Engagement Platform by Amdocs and Microsoft.
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CUSTOMER STORIES

See how organizations are innovating

RESOURCES

Resources

White paper
• April 2025

Discover how agentic AI is transforming telecom operations

Achieve significant levels of operational efficiency, productivity, and innovation with Microsoft AI-powered enterprise automation.
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Playbook
• May 2025

Find out how Microsoft partners are shaping the future of AI in telecom

Playbook
• May 2025

Deliver comprehensive security and compliance for European telecom providers

GET STARTED

Take the next step

Business Solutions Hub

Find your cloud solution

Explore the Business Solutions Hub to find additional solutions for your unique business needs.
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Microsoft AI

Achieve more with AI

Tap into the latest AI news and learn how Microsoft is empowering the world with AI-powered solutions.

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