Microsoft for Public Health and Social Services

Better serve your constituents and communities by using innovative public health and social service technologies to create opportunities for safety, wellness, and prosperity.

Public health and social services solutions

Creating opportunities for safety, wellness, and prosperity around the globe.

Care for vulnerable populations

Improve outcomes for vulnerable people by enabling aware and connected public and social services workers.

Optimize benefit distribution

Safeguard and efficiently distribute subsidies while preventing fraud, waste, and abuse.

Enable healthy populations

Protect and improve public health by helping to prevent disease and facilitating equitable access.

Care for vulnerable populations

Protect child welfare

Provide a secure, virtual environment for collaboration and management of tasks and sensitive data.

Developmental disability care

Enable multidisciplinary teams to work interdependently and effectively manage critical transitions.

Care for the elderly

Track data and outcomes to measure intervention effectiveness. Manage care transitions in real time.

Provide housing and shelter

Mitigate high-cost interventions and provide a conduit for information to flow between data silos.

Partners who bring it together

Products that make it happen

Azure Bot Service
Azure Bot Service


Optimize benefit distribution

Sustain unemployment benefits

Connect vulnerable people to subsidies and analyze data to balance budget and expenditures.

Prevent fraud and waste

Protect against fraud, eliminate waste, and ensure efficient and effective benefit distribution.

Provide economic assistance

Enable the distribution of both cash and non-cash benefits and create effective financial models.

Improve pension management

Accurately assess individual eligibility and distributions, based on lifetime contributions.

Partners who bring it together

Products that make it happen

Microsoft Dynamics 365 Fraud Protection
Microsoft Dynamics 365 Fraud Protection
Azure Bot Service
Azure Bot Service
Microsoft Dynamics 365 Customer Insights
Microsoft Dynamics 365 Customer Insights


Enable healthy populations

Prevent and respond to disease

Analyze data to track and trace infectious and chronic diseases to identify vectors and causes.

Drive public health policy

Track and match vaccine availability by location and maintain consistent immunization records.

Improve healthcare equity

Facilitate equitable access to public health resources for underserved communities.

Partners who bring it together

Products that make it happen

Microsoft Power Automate
Microsoft Power Automate
Azure Health Bot
Azure Health Bot
Microsoft Power BI
Microsoft Power BI
Azure Synapse Analytics
Azure Synapse Analytics

Prepare for post-pandemic fallout in child welfare

Watch the Microsoft digital forum to learn how organizations are counteracting the effects of the COVID-19 pandemic on the child welfare system.

A child holding up a hand and looking away.

Innovations and transformations

See how organizations are reimaging public health and social services

State of Georgia Division of Family and Children Services

Collaboration expedited

The Georgia Division of Family & Children Services gets all parties aligned quickly with virtual co-meetings.

Care Quality Commission

Insights gained

England’s Care Quality Commission created a data-driven regulatory platform to better focus resources.

UK Department for Work and Pensions

Administration simplified

The UK Department for Work and Pensions took a cloud-first approach to increase agility and efficiency.

Nigeria Centre for Disease Control

Crisis response deployed

The Nigeria Centre for Disease Control drove a swift pandemic response by migrating to the cloud.

Digital India Corporation

Citizens engaged

Digital India Corporation uses intelligent chatbots to provide critical COVID-19 information at scale.

Learn about Microsoft products for public health and social services

Microsoft Dynamics 365

Combine service-critical data and information with continuous insights for faster decision making.

Microsoft Power Platform

Build solutions to analyze data, automate processes, and deliver secure and trustworthy services.

Microsoft Azure

Build, manage, and deploy applications remotely to solve challenges of any size.

Microsoft 365

Unite remote teams with industry-leading apps, intelligent cloud services, and world-class security.

Microsoft Surface

Access hardware made for remote work and protected by Microsoft security and modern manageability.

HoloLens 2

Accelerate service delivery readiness with a mixed reality device that models environments for training.

A healthcare professional wearing PPE.

Explore Microsoft Cloud for Healthcare

Learn how public health organizations can manage health data at scale, enhance patient engagement, empower health team collaboration, improve clinical and operational data insights, and help protect sensitive health information.

News and events

2021 New Product Innovation Award

Frost & Sullivan recognizes Microsoft with the Best Practices New Product Innovation Award.

Improved Social Services Through Technology

Hear how AI and IoT are reducing workloads and improving care.

Accelerating vaccinations at the last mile

Learn about Microsoft’s COVID-19 response.