Microsoft 365 for frontline workers

Your frontline workforce is essential to your business. Invest in them with simple, intuitive, and secure solutions from Microsoft 365.

Photographs of four different types of frontline workers in four different industries: manufacturing, aviation, healthcare, and retail

Frontline workers are the backbone of your organization

First with customers

They define the customer experience.

First with products

They’re at the heart of your organization.

First to represent your brand

They’re the face of your business.

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Empowering organizations during unprecedented times

As COVID-19 continues to change the world, our customers have quickly adapted to remote work, minimizing disruptions and keeping employees engaged.

Transform the frontline workforce with Microsoft 365

Enhance communication and collaboration

Connect deskless workers with the right people, tools, and knowledge needed to do their jobs.

Safeguard your business

Secure your business with built-in security and compliance across identities, emails, apps, and endpoints.

Increase frontline operational efficiency

Automate task and service processes with digital workflows that connect to systems of record and create a unified platform.

Transform the employee experience

Empower frontline workers to build new skills and engage in an inclusive company culture.

Microsoft 365 F1

Lay the foundation for secure communication.

Microsoft 365 F1 $2.25
user/month
(annual commitment)

Microsoft 365 F3

Drive productivity and collaboration.

Microsoft 365 F3 $8.00
user/month
(annual commitment)

Office 365 F3

Engage your workforce.

Office 365 F3 $4.00
user/month
(annual subscription–auto renews)1
Compare Microsoft Office Product features
Feature name Microsoft 365 F1 Microsoft 365 F3 Office 365 F3

Office apps

Get things done and stay connected to the organization.

  • MicrosoftPowerPoint
  • MicrosoftWord
  • MicrosoftExcel
  • MicrosoftOneNote

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Office on the web and mobile2

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See terms3

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Email and Calendar

Connect and stay organized with business-class email, calendaring, and contacts all in one place.

  • MicrosoftOutlook
  • MicrosoftExchange
  • MicrosoftBookings
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Outlook

MicrosoftOutlook

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Exchange

MicrosoftExchange
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See terms4

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See terms5

Microsoft Bookings

MicrosoftBookings

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Meetings and voice

Deliver purpose-built experiences for frontline workers with one integrated hub for productivity, collaboration, and communication—including Walkie Talkie, Task Management, and Shift Management.

MicrosoftTeams

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Microsoft Teams6

MicrosoftTeams

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Device and app management
Help users be productive wherever they are while keeping corporate information secure. Flexible management and powerful security solutions let you deliver protected mobile experiences on any device.
MicrosoftWindows
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MicrosoftWindows
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Windows Autopilot, fine-tuned user experience, and Universal Print
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Microsoft 365 admin center
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Social and intranet

Connect and engage across your organization with an intelligent, mobile intranet and enterprise social networking.

  • MicrosoftSharePoint
  • MicrosoftYammer
  • MicrosoftViva Connections
  • MicrosoftViva Engage

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SharePoint8
(No Site mailbox. No personal site.)

MicrosoftSharePoint

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Yammer

MicrosoftYammer

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Microsoft Viva Connections

MicrosoftViva Connections
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Microsoft Viva Engage

MicrosoftViva Engage

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Files and content

Access files from any device at any time. Engage with intelligent video and create professional-looking content in minutes.

  • MicrosoftOneDrive
  • MicrosoftStream
  • MicrosoftSway
  • MicrosoftVisio
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Microsoft OneDrive for work9

MicrosoftOneDrive

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Microsoft Stream10

MicrosoftStream

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Sway for Microsoft 36511

MicrosoftSway

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Visio in Microsoft 36512

MicrosoftVisio

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Work management

Efficiently manage work across individuals, teams, and organizations. Create and automate your business processes.

  • MicrosoftPower Apps
  • MicrosoftPower Automate
  • MicrosoftPower Virtual Agents
  • MicrosoftForms
  • MicrosoftPlanner
  • MicrosoftTo Do
This feature is partially included

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This feature is partially included

Power Apps for Microsoft 36513

MicrosoftPower Apps

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Power Automate for Microsoft 36513

MicrosoftPower Automate

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Power Virtual Agents for Microsoft Teams

MicrosoftPower Virtual Agents

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Dataverse for Teams

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Microsoft Forms14

MicrosoftForms

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Microsoft Planner

MicrosoftPlanner

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Microsoft To Do

MicrosoftTo Do

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Identity and access management

Secure connections between people, devices, apps, and data. Increase your security and productivity with a single, holistic identity solution that gives you flexibility and control.

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Windows Hello, Credential Guard, and direct access

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Threat protection

Detect and investigate advanced threats, compromised identities, and malicious actions across your on-premises and cloud environments. Protect your organization with adaptive, built-in intelligence.

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Microsoft Defender Antivirus and Device Guard

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Information Protection

Protect your sensitive data everywhere, even in motion and when shared. Gain visibility and control over how any file is being used with a comprehensive and integrated information protection solution.

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Windows Information Protection and BitLocker

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Security management

Gain visibility into your cloud apps and services, build insights with sophisticated analytics, and control how your data travels so you can respond to and combat cyberthreats.

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Microsoft Secure Score

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Microsoft Security and Compliance Center

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Frontline workers are employees whose primary function is to work directly with customers or the general public providing services, support, and selling products, or employees directly involved in the manufacturing and distribution of products or services.

Microsoft 365 F1 is designed to meet the core needs of frontline workers around communication and collaboration.

Microsoft 365 F3 is designed to empower frontline workers with a unified platform that enables easier communication, stronger employee experiences, more agile operations and enterprise-grade security, compliance, identity, and management capabilities. Centralize your organization’s communications and business processes with one intuitive app.

New features and capabilities include full audio, video, and meeting rights in Microsoft Teams. For eligible plans (Office 365 F3 and Microsoft 365 F3), users can now create Power Apps and complete 2,000 steps per day.

The terms “frontline workers” and “essential workers” can often be used interchangeably to refer to the workforce on the ground that is fundamental to running the economy.

  1. Once your paid subscription begins, cancelation policies vary based on your status as a new customer, product, and domain selections on Microsoft. Learn more. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.
  2. Office mobile app limited to devices with integrated screens 10.9” diagonally or less.
  3. Apps are read only.
  4. Microsoft 365 F1 includes the Exchange Kiosk service plan to enable Teams calendar only. It does not include mailbox rights.
  5. Includes 2GB of mailbox space/user and web-based access through Outlook on the web.
  6. Includes meetings, chat, and calling.
  7. Windows Enterprise E3 is included in Microsoft 365 F3, per user and includes cloud management and virtualization.
  8. Does not include administration features, site mailbox, or personal site.
  9. Plans include 2GB OneDrive storage per user.
  10. Includes consumption only, no publish or share.
  11. Sway is not currently available for Government Community Cloud (GCC) customers and customers in certain geographies currently. Some legacy Office 365 plans that are no longer in market as of August 2015 may also not have access to Sway.
  12. Visio in Microsoft 365 includes the web app only and is currently rolling out to Government Community Cloud (GCC), GCC High, and other sovereign cloud customers.
  13. Includes the ability to create and consume. Power Automate is limited to 2000 Steps / day.
  14. Does not include Forms Pro capabilities.
  15. Microsoft Advanced Threat Analytics (ATA) ended Mainstream Support on January 12, 2021. Extended Support will continue until January 2026. Learn more about the end of mainstream support for Microsoft Advanced Threat Analytics.
  16. After your one-month free trial ends, your subscription will automatically convert into a 12-month paid subscription and you will be charged the applicable subscription fee. Cancel anytime during your free trial to stop future charges. Credit card required to sign-up. Learn more.