Dynamics 365 Field Service pricing
Deliver exceptional customer experiences and dispatch the right resource to the right place at the right time.
PRICING
Field Service pricing
Dynamics 365 Field Service free trial
Free
Deliver exceptional, proactive service that resolves customer issues the first time
Deliver exceptional, proactive service that resolves customer issues the first time
This product is not available in your market.
Dynamics 365 Field Service
$105.00
user/month, paid yearly
Get complete field service management, including step-by-step guides and remote expert assistance.
Get complete field service management, including step-by-step guides and remote expert assistance.
This product is not available in your market.
Dynamics 365 Field Service Contractor
$50.00
user/month, paid yearly
Seamlessly assign and manage external frontline technicians.
Seamlessly assign and manage external frontline technicians.
This product is not available in your market.
Microsoft Copilot Studio
Pre-purchase plan that includes Copilot Credit Commit Units to run Dynamics 365 agents that can transform your business processes.
Pre-purchase plan
An Azure subscription is required to use agents.
Pre-purchase plan that includes Copilot Credit Commit Units to run Dynamics 365 agents that can transform your business processes.
An Azure subscription is required to use agents.
This product is not available in your market.
- Choose your credit amount up front to manage variable month-to-month usage
- Save up to 20% with an upfront purchase of Copilot Credit Commit Units
- Avoid interruption with automatic pay-as-you-go coverage when prepaid credits run out
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Microsoft Copilot Studio
Pay-as-you-go plan that uses Copilot Credits to run Dynamics 365 agents that can transform your business processes.
Pay-as-you-go
An Azure subscription is required to use agents.
Pay-as-you-go plan that uses Copilot Credits to run Dynamics 365 agents that can transform your business processes.
An Azure subscription is required to use agents.
This product is not available in your market.
- Best for customers getting started or with variable monthly usage
- Start using agents without an upfront commitment
- Keep business-critical agents running
COMPARE PLANS
Choose the plan that’s best for your business
Frequently asked questions
- Copilot Credits are available with pay-as-you-go pricing, allowing you the flexibility to only pay for the Copilot Credits you consume at the end of your monthly billing period. Pay as you go requires no upfront license commitment, so you can scale your usage and ensure business continuity for critical business processes.
Alternatively, prepaid Copilot Credit Commit Units are available with a pre-purchase plan, making it an ideal option if you want to choose your credit amount up front and manage variable month-to-month usage. - There are no in-product features or capability differences between the pre-purchase plan and pay as you go. The only difference is how you pay for the service. With the pre-purchase plan, you choose and pay for your credit amount up front. Pay as you go requires no upfront license commitment, allowing you to pay only for the Copilot Credits you consume at the end of the billing period. Download the licensing guide.
- To set up pay-as-you-go billing for your environment, you first need an active Azure subscription that you can link to that environment. Read the documentation to learn more.
LICENSING GUIDE
Dynamics 365 Licensing Resources
Learn how to license Dynamics 365 business applications with these resources.
- See all the ways to buy Dynamics 365 apps
- Learn about the different types of licenses
- Explore product features and capabilities
Take the next step
Chat with a Dynamics 365 specialist
Available M-F 6 AM to 3 PM PT.
Request a call
Have a Dynamics 365 specialist contact you
Call Sales
Available M-F 6 AM to 3 PM PT.
Call (800) 642 7676
Prices shown are for informational purposes only and may not be reflective of actual list price due to currency, country, and regional variant factors. Your actual price will be reflected at checkout.
- [1]Pricing assumes Resource Scheduling Optimization on a single tenant
- [2]From the web, on mobile, and through Microsoft 365
- [3]In the Field Service mobile app for the Field Service Contractor plan
- [4]For work order creation and updates, scheduling, and summarization
- [5]Copilot Credits are required to run prebuilt agents and custom agents built in Microsoft Copilot Studio. For more information, download the licensing guide.
- [6]Information related to a pre-released product may be substantially modified before it’s generally available. Microsoft makes no warranties, express or implied, with respect to the information provided here.
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