Over the last several months, we have continued to see the agility and resiliency shown by businesses across the globe in response to the COVID-19 pandemic. Throughout the holiday trading period, we saw businesses adapt to new customer needs across digital channels, along with enhancing and streamlining in-person buying experiences.
Truly engaged, always connected At this year’s NRF, many retailers are taking the time to reflect on the learnings from 2020 and the road ahead for 2021.
With many countries still facing the ongoing impact of COVID-19, retailers and consumer-facing businesses are shifting their focus on adapting to emerging customer needs and shopping behaviors.
Today we’re announcing the official release of Dynamics 365 Commerce, an evolution of Dynamics 365 Retail that is generally available today across the globe.
The retail industry has been going through tremendous change and transformation over the past decade. Many have speculated that traditional brick and mortar retail is dying, and that customers are moving completely to online platforms for their shopping needs. This is, however, not the case.
Dynamics 365 Commerce, now in preview, delivers a complete omnichannel solution that unifies back-office, in-store, and digital experiences built on Dynamics 365 Retail capabilities. Retail is one of those industries that everyone can relate to.
We know that applications and services can sometimes change at a fast rate, and that it can be hard for consumers to keep abreast of all the latest changes.