Charles Lamanna posts

President, Business & Industry Copilot

Charles leads the teams building Microsoft’s most critical AI-powered productivity and business platforms. His organization spans Microsoft 365 and Dynamics 365 services, Exchange Online and Teams infrastructure, low-code platforms, and agent technologies that help millions of people and organizations get mission-critical work done. He oversees the design, product development, and engineering of flagship technologies including Microsoft Copilot, Agent 365, Copilot Studio, Power Platform, Dynamics 365, SharePoint, and OneDrive. Together, these products power intelligent, agent-driven workflows across productivity, collaboration, CRM, ERP, and business process automation.

May 14

3 min read

Copilot Cowork: From conversation to action across skills, integrations, and devices

Today, we’re announcing additional capabilities in Cowork to expand on what it can make possible for you.
October 29, 2024

5 min read

2024 release wave 2 launches with hundreds of Copilot capabilities

Enterprise resource planning (ERP) platforms were designed to help integrate the fragmented processes that comprise the operation of a large enterprise.
April 10, 2024

5 min read

2024 release wave 1 kicks off with hundreds of AI-powered capabilities for Microsoft Dynamics 365 and Microsoft Power Platform

We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.
October 25, 2023

5 min read

Microsoft Business Applications Launch Event introduces wave of new AI-powered capabilities for Dynamics 365 and Power Platform

Today, at the Microsoft Business Applications Launch Event, we kicked off the 2023 release wave 2 for Microsoft Dynamics 365 and Microsoft Power Platform, a six-month rollout of new and enhanced capabilities scheduled for release between October 2023 and March 2024.
June 19, 2023

5 min read

Dynamics 365 application modernization on Azure: Envisioning the future

Of all the questions that customers have, one of the most common is how Microsoft continually delivers new AI innovations at a rapid pace.
April 4, 2023

7 min read

Release wave 1 expands agility, automation, and innovation across Microsoft Dynamics 365 and Power Platform

Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2023.
November 3, 2022

5 min read

2022 release wave 2 in action: Bringing innovation into focus across Dynamics 365 and Power Platform

In October, we launched the 2022 release wave 2—hundreds of new innovations across Microsoft Dynamics 365 and Microsoft Power Platform, releasing between October 2022 and March 2023.
July 19, 2022

5 min read

Introducing the Microsoft Digital Contact Center Platform: A comprehensive, flexible customer care solution

We are thrilled to introduce the Microsoft Digital Contact Center Platform, an open, extensible, and collaborative contact center solution designed to deliver seamless customer journeys.
June 22, 2022

3 min read

The future of customer engagement is bright with Microsoft and Nuance

This post is co-authored by Tony Lorentzen, Senior Vice President and General Manager Intelligent Engagement, Nuance.
May 25, 2021

1 min read

Build differentiated SaaS apps with Microsoft Industry Clouds

The past year has brought dramatic change to almost every facet of our lives.
September 10, 2019

2 min read

Announcing the timeline to move to Unified Interface

Over the last two years, our customers have been experiencing the benefits of the new user interface client for Dynamics 365 Sales, Customer Service, Project Service, Field Service, and Marketing.
May 6, 2019

3 min read

Power Platform & Azure enable developers to build apps faster than ever

At Build this year, I’m excited to announce investments for professional developers on our Power Platform.

Get started with Dynamics 365