Randy Higgins [MSFT] articles
Randy Higgins [MSFT]
AX 2012 R3 for Retail – Clear Statement Greyed Out
It may be possible that when you attempt to post a statement, you run into a posting error. There could be multiple reasons why this fails such as tax rounding is higher than your posting rounding threshold. You simply want to fix the issue and re-post the statement.AX 2012 for Retail: Common practices and brief explanations for daily EPOS procedures and operations
The intent of this article is to assist with discovering the basic retail daily procedures for a Cashier and Manager from the design point of view. While there are many combinations of how daily procedures are performed, this article is simply displaying some of the basic workflows in the day of a retail store.Sending email notifications for Retail orders [AX 2012 R2 and R3]
Microsoft Dynamics AX 2012 R2 had introduced a new feature to automatically generate email messages to recipients based on specific events for Online Orders such as order created, picked, packed, shipped, etc. With the addition of Call Center in AX 2012 R3, this feature was expanded to encapsulate other Retail orders.Using Post Inventory along with Calculate and Post Statement in AX 2012 Retail
On multiple occasions I have had questions or seen confusion surrounding the usage of Post Inventory in conjunction with Calculate Statement and Post Statement for keeping inventory up-to-date and posting sales transaction.Sending email receipts from Retail EPOS Transactions (AX 2012)
There seems to be limited information on how the “Send email receipts” functionality works. This blog is intended to help provide the basic information and links on how to configure and send email receipts for EPOS transactions.
Published
3 min read
AX 2012 R2-R3 – Creating a new Retail product and syncing this to an existing Online Store
The intent of article is to provide you with a high level overview on the flow of creating a new Retail product and syncing this to an existing Retail Online Store channel.
Published
2 min read
Enabling the new Call Center Channel User Functionality in AX 2012 R3
The release of AX 2012 R3 added a new Call Center module which utilizes Channel Users. These users are set up in the Call Center Channel in the Retail module (Retail >> Common >> Retail channels >> Call centers).
Published
3 min read
Resources for provisioning and configuring Microsoft Dynamics Online Payment Services
There are many questions related to utilizing Payment Services within Microsoft Dynamics Online. The purpose of this blog is to provide the various resources that may be helpful in the provisioning and configuring of Payment Services. Bookmark this page and check back for continued updates.
Published
3 min read
AX 2012 R2 for Retail – Using advanced discount periods with discounts that have start and end times around 12am.
There are many combinations to set up the validation periods for discount. If you’re not careful, an incorrect configuration may prevent the discount from being applied at the POS at all. This blog will focus on the scenarios when you need to use the start and ending times that both fall around 12:00am.
Published
1 min read