Satish Thomas posts

Corporate Vice President, Business and Industry Solutions

Satish is responsible for strategy, product management, and engineering execution for Microsoft Business & Industry Solutions. This organization and its partner ecosystem develop industry leading solutions and AI-driven Business Applications. Prior to this role, Satish has held various engineering product management leadership roles at Microsoft spanning Microsoft Cloud for Industries, Microsoft Insights – Customer Data Platform (CDP), Microsoft AppSource, Microsoft’s business apps marketplace, and Microsoft Dynamics 365. Satish joined Microsoft in 2006 and is from Botswana, Africa.

December 9, 2025

6 min read

The era of agentic business applications arrives at Convergence 2025

At Convergence 2025, December 9–12, we’ll explore how organizations can build an AI-first autonomous enterprise powered by data, copilots, and agents working together across Microsoft Dynamics 365 and the Microsoft Cloud.
May 20, 2025

7 min read

The autonomous enterprise: How generative AI is reshaping business applications

Today at Microsoft Build 2025, we’re excited to announce the new Model Context Protocol (MCP) servers for Microsoft Dynamics 365 ERP and CRM business applications.
October 28, 2020

4 min read

Transforming patient experiences with Microsoft Cloud for Healthcare

Even before the global health crisis of 2020, many organizations around the world were focused on digital transformation.
July 14, 2020

4 min read

Unlock insights and power personalized experiences with Dynamics 365 Customer Insights

Today, people have access to more content, purchasing channels, and brand options than in the past, and their expectations for great customer experiences continues to grow, even in uncertain times.
April 3, 2019

2 min read

Microsoft Dynamics 365 Customer Insights is now generally available

We are pleased to announce that Microsoft Dynamics 365 Customer Insights is now generally available! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data – be it transactional, observational or behavioral sources – to gain a single view of customers and derive intelligent insights […]
April 1, 2019

2 min read

Microsoft Dynamics 365 Customer Insights is now Generally Available

We are pleased to announce that Dynamics 365 Customer Insights is now generally available! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data – be it transactional, observational or behavioral sources – to gain a single view of customers and derive intelligent insights that […]
February 26, 2019

2 min read

Microsoft Dynamics 365 Customer Insights is now available in public preview

We are pleased to announce that Dynamics 365 Customer Insights is now available for public preview! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data, whether it’s from transactional, observational, or behavioral sources, to gain a single view of customers and derive insights that drive […]