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Dynamics 365

New documentation site for Dynamics 365!

Looking for documentation on Dynamics 365? Check out our new Dynamics 365 documentation site at The new site provides a quick and intuitive way to drill down to just the Dynamics 365 content you need.

For example, if you’re working with one of the Dynamics 365 enterprise applications, go to the Enterprise edition applications page. You’ll find a simplified set of links for each app, so you can quickly zero in on the right set of content for your role.

If you’re part of a small-to-medium-sized business working with Dynamics 365 for Financials, go to the Business edition applications page, and then click the link you need. The Financials app will soon be joined by Dynamics 365 for Sales, Business edition.

New features

Want to learn about new and upcoming features? Go to the Get started page, and then click the What’s new tile.

You’ll find yourself on our brand new What’s new page where you can find information about new and upcoming features for any Dynamics 365 application or add-in. You can also learn about features that are being deprecated.

We’ll soon be updating the Get started page with additional tiles that will help you get off to a great start with Dynamics 365. Check back soon for the latest additions!

Add-in apps and solutions

Dynamics 365 includes a wealth of add-ins, including first-party and preferred solutions and other add-in apps, that you can install to add new capabilities to the system. For example, use Social Engagement to put social media at the fingertips of your sales teams or customer service agents. To find content for first-party solutions and add-ins, go to the Add-in solutions and apps page.

You can download these add-ins and solutions from AppSource.

Customizers and developers

If you’re a customizer or developer, there’s a single page, Integrate, customize, develop, that describes everything you can do with the Dynamics 365 platform, whether you’re using the Customer Engagement (CRM) apps, Dynamics 365 for Financials Business edition, or Unified Operations apps.

Other goodies

The site also provides additional benefits:

  • Scoped search. Search is automatically scoped to the page you’re on, which makes it much easier to find the specific content you’re looking for. If you want to do a broader search, just click the close box in scoped search.

  • Table of Contents and mini Table of Contents. Use the Table of Contents on the left side of any page to find a specific page within a content set. You can also use the filter control within a Table of Contents to quickly find information.

Use the mini TOC on the right side of the page to scan the headings within a page.

  • Download PDF files. Click Download PDF at the bottom of a TOC to get a downloadable PDF for all the content within that TOC.
    Note: Not all Customer Engagement content sets will have a downloadable PDF initially, but we’ll add them as we migrate the rest of our content to
  • Click the Comments button in the upper-right side of any page to share any insights about that page, or to add a side note for in-line comments.
  • Share pages. Click the Share button in the upper-right side of any page to quickly share a page on Facebook or Twitter.
  • Access other Microsoft documentation sites. Quickly hop to other documentation sites from any site. For example, access Microsoft Azure or Visual Studio content. To see all the sites available, start at

What’s next?

All content for the next releases of Dynamics 365 will be on

Content for the following applications is already on

Content for the following Customer Engagement solutions is also available now on

We’re in the process of moving other Customer Engagement content from our Help & Training site on and from our TechNet site. We expect to complete the overall publishing and migration effort by the end of the 2017 calendar year. Documentation for earlier versions of Dynamics products will remain on TechNet and MSDN.

Check out the new site and let us know what you think!

Dynamics 365 Content Team