Breakout Sessions

Breakout sessions details and presenters
Time Technology Area Session Title Description Room Session Presentation & Recording
1:00pm-1:50pm Transportation Driving Innovation: How AI is Powering the Future of Transportation Agencies Explore how AI is transforming government operations by helping agencies achieve mission-critical goals in safety, efficiency, and project delivery. This session will showcase real-world examples from transportation, public safety, and health sectors, highlighting scalable solutions that drive measurable impact across all levels of government. Stadium Stadium auditorium
1:00pm-1:50pm Public Safety Smart Justice: Empowering Public Safety & Justice with Artificial Intelligence Discover how artificial intelligence is revolutionizing public safety and justice agencies by enabling them to achieve mission-critical outcomes in community protection, operational efficiency, and rapid response. This session will spotlight real-world applications of AI in law enforcement, emergency management, and justice systems—demonstrating how scalable, secure solutions are helping agencies enhance situational awareness, streamline investigations, and deliver measurable improvements in public safety. Learn from case studies and expert insights on how AI is empowering PSJ organizations to better serve and protect their communities at every level of government. Mustang mustang auditorium
1:00pm-1:50pm Regulations and Policy AI in Action: Advancing Regulatory Excellence and Compliance Discover how artificial intelligence is reshaping regulation and policy agencies by enabling smarter decision-making, streamlined compliance, and more effective service delivery. This session will highlight real-world applications of AI in regulatory environments—demonstrating how advanced analytics, automation, and intelligent workflows are helping agencies interpret complex data, enforce policies efficiently, and respond rapidly to evolving mandates. Learn from case studies and expert insights on how AI is empowering regulatory and policy organizations to drive measurable improvements in transparency, accountability, and public trust at every level of government. Tower Tower auditorium
1:00pm-1:50pm Health and Human services AI Chatbots in Action: Proven Success in HHS with Cross-Government Impact Discover how artificial intelligence is transforming Health & Human Services by enabling agencies to deliver more accessible, efficient, and responsive services. This session will spotlight real-world applications of AI chatbots—featuring proven solutions from partners like Young Williams—that are streamlining benefits access, improving client engagement, and reducing administrative burdens. Learn how scalable, secure chatbot technologies are driving measurable impact across HHS programs and setting new standards for service delivery at every level of government. Balcones Balcones auditorium
2:00pm-2:50pm Dynamics Contact Center Transforming Citizen Services with Dynamics Contact Center-Doug Furney, Microsoft Discover how public sector organizations are modernizing their contact centers using Microsoft Dynamics 365. This session explores how Dynamics Contact Center (DCC) delivers unified, omnichannel support—integrating voice, chat, and digital messaging—to streamline operations and elevate customer experience. Learn from real-world deployments, where legacy systems were replaced with a secure, cloud-based solution that improved service delivery, reduced costs, and enhanced operational resilience. Whether you're planning a migration or optimizing an existing setup, this session offers actionable insights and best practices for success. Stadium Stadium auditorium
2:00pm-2:50pm GitHub Copilot Transforming the Way Developers Code- Brenham Jacobs & Saad Khalid code - Microsoft GitHub Copilot is transforming the way developers code by providing intelligent, context-aware suggestions directly within your IDE, supporting multi-file editing and streamlining the development workflow with agentic AI. Mustang mustang auditorium
2:00pm-2:50pm Partner- AI Showcase (Neudesic) AI document intelligence and AI knowledge, Steven Felger, SLG Lead Neudesic AI document intelligence and AI knowledge mining Bevo bevo auditorium
2:00pm-2:50pm Partner- AI Showcase (Quisitive) Transforming government healthcare patient care with AI. Jimmy Ledbetter, Vice President of AI Strategy & Services – Quisitive Showcasing the Georgia Department of Behavioral Health and Developmental Disabilities project Balcones Balcones auditorium
2pm-2:50pm Security Data Security in an AI World with Sergio Salinas In an AI-driven world, establishing a secure and compliant data estate is essential to support innovation while safeguarding sensitive information. Organizations must adopt best practices for data discovery, classification, and data loss prevention to ensure that data is properly managed and protected. As AI technologies evolve, it's critical to understand and mitigate emerging attack surfaces such as prompt injections, jailbreaks, manipulated responses, and inadvertent data leaks. A comprehensive security strategy should also include visibility into all AI activity across platforms like Microsoft Copilot, autonomous agents, and other AI applications, enabling proactive monitoring and protection of enterprise data. Lone Star Lone Star auditorium
3:00pm-3:50pm Azure Data Own and Democratize your data with Azure Databricks (and get it AI ready!) Learn how to assess your data estate’s AI readiness, uncover the hidden risks of fragmentation and apply best practices from data-first organizations. Discover the critical steps to modernize your data strategy and drive enterprise-wide success. Databricks: Matt Milbrandt Bevo bevo auditorium
3:00pm-3:50pm Azure AI Automation vs. Intelligence – Where Do AI Agents Fit. Amanda Howard & Anik Bindra, Microsoft Join us for a quick tour of AI over the past two years and where we see it headed. Then we will dive into Agentic AI architectures, tools, and decision trees Mustang mustang auditorium
3:00pm-3:50pm M365 Copilot Moving your agency into the Frontier with M365 Copilot and Agents. Dave Meyer, Jennifer Rucker & Monica Brooks, Microsoft Step into the future of productivity and innovation as we explore how Microsoft 365 Copilot and custom Agents are transforming the way agencies work. In this dynamic session, we’ll journey beyond the traditional workspace and into the new frontier—where AI-powered tools amplify human potential, streamline operations, and unlock new possibilities for public service. Join us for a hands-on exploration of:
  • M365 Copilot: See how AI is embedded across Word, Excel, Outlook, and more to supercharge everyday tasks.
  • Copilot Chat: Discover how natural language conversations with your data and documents can revolutionize decision-making.
  • Agents: Learn how to use and build intelligent, task-specific agents that work alongside your team to automate workflows and deliver insights.
  • Through live demos and real-world use cases, you’ll leave inspired and equipped to lead your agency into the next era of digital transformation—with Copilot as your co-pilot.
Tower Tower auditorium
3:00pm-3:50pm Partner – AI Showcase (Kopius) Transforming Public Engagement with Azure AI: Creating Concierge Experiences Across Digital and Real-World Touchpoints Discover how Kopius is revolutionizing public engagement and fostering transparency by leveraging Azure AI to deliver seamless, personalized concierge experiences across both digital platforms and physical environments. This session will highlight real-world applications, including the GenAI-powered Airport Concierge App developed for Minneapolis–Saint Paul International Airport and Phoenix Sky Harbor. Learn how this innovative approach can enhance service delivery for Texas state agencies, transforming them swiftly and increasing their return on mission. See how AI can unify fragmented data, anticipate citizen needs, and drive operational efficiency while boosting user engagement. Balcones Balcones auditorium
3:00pm-3:50pm Partner - AI Showcase Oracle and Microsoft Microsoft Partner Oracle and Justin Roan, Microsoft Oracle and Azure Partnership Stadium Stadium auditorium