AI for Retail: Driving Efficiency Through AI-Assisted Associates

Outcomes

Drive real results in retail

Empower your associates with AI assistants to help them solve problems instantly and accurately without having to seek out a manager or the help desk. Provide real-time access to store operating procedures, HR policies, and benefits. Integrate agents with other data sources to enable further capabilities such as looking up inventory, checking shipping status, or initiating a return. Relevant for COOs, Chief Supply Chain Officers, and CIOs.

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Improve customer satisfaction and time-to-service

Use AI to deliver fast, accurate, and personalized support—and keep customers coming back.

Advance employee productivity and retention

Automate repetitive tasks so employees can focus on meaningful work.

Retain more customers and ignite loyalty

Anticipate shoppers’ needs, help resolve issues quickly, and build lasting customer relationships.

Streamline employee onboarding

Simplify onboarding with instant access to training, policies, and task guidance.

솔루션

조직에 딱 맞는 AI 접근 방식을 찾아보세요.

구매, 연장, 구축하거나, 파트너와 함께 혁신적인 AI 혜택을 누려보세요.

사전 빌드된 솔루션 구매하기

Microsoft 365 Copilot

기본 제공 엔터프라이즈급 보안과 함께 강력한 AI 도우미로 업무를 혁신하세요.

자세한 정보

확장하고 사용자 지정하기

Microsoft Copilot Studio

Microsoft 365 Copilot의 기능을 확장할 AI 에이전트를 구축하고 사용자 지정하세요.

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나만의 솔루션 구축하기

Microsoft Foundry

대규모로 AI 앱과 에이전트를 설계, 사용자 지정, 관리하세요.

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파트너 솔루션 찾기

Microsoft Marketplace

업계 선도 파트너의 AI 솔루션으로 AI 혁신을 가속화하세요.

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AI 솔루션 가이드 받기

CUSTOMER STORIES

Discover how organizations are using AI for retail

A man sitting in front of a wall of tires.

“With leading AI technologies from Microsoft, we are creating practical applications that are setting new benchmarks for engaging our customers across Canada.”

Rex Lee, CITO, Canadian Tire Corporation

More than 3,000

Canadian Tire employees save 30 to 60 minutes a day