适合一线员工的 Microsoft Teams

为一线员工提供更轻松的沟通、灵活的排班计划和无缝的任务管理,所有这些都集中在一个易于使用的应用当中。

Two frontline workers, a Shift calendar in Teams for desktop and a team dashboard in Teams for mobile.

转变全体员工

大约 78% 的领导者认为,用技术装备一线员工是成功的关键。

概述
Guided Tour

引导式教程主页

为一线员工带来的优势

Teams 使一线员工有能力完成未来的工作

Teams 使一线员工有能力完成未来的工作

为一线员工提供正确的工具,赋予他们灵活性、使命感和正确的知识,从而改进业务成果。

让员工能够灵活地集中精力处理重要事项

帮助一线员工增加用于关键流程和客户互动上的时间,减少用于手动任务和日程冲突上的时间。

帮助员工接受公司使命

通过表彰出色工作和使用工具助力一线员工与公司保持一致目标,选拔品牌大使和运营冠军。

在合适的时候提供合适的知识

通过为新员工入职、分享见解和实地收集精彩想法铺平道路,获得超出企业期望的结果。

一线员工的沟通和参与

为员工准备更快地出色完成工作和培养技能所需的合适工具、人员和设备,丰富沟通和员工体验。

为团队沟通创建单一目的地

使团队能够共享丰富的信息,并使用消息传递、文件共享和通话等工具进行有效沟通。

打造敬业度高且兼容并包的工作场所

提供一个公司品牌的目的地,让一线员工能够以前所未有的方式访问公司资讯并参与公司文化。

不断培养一线员工的技能

通过基于角色的自定义学习路径,快速培训员工,并帮助他们不断培养技能。

为员工配备满足其多样化需求的工具

通过为一线员工提供让每个人都能更容易地进行沟通和协作的工具,培养一个兼容并包的工作场所。

投资于一线团队的成功

通过培育社区和认可一线员工的贡献,培养员工的幸福感,减少人员流失。

提供清晰、即时的语音通信

享受无缝的一键通体验 - 将员工或公司拥有的智能手机和平板电脑变成无线电对讲机。

一线员工的操作和流程

通过可配置的应用和数字工作流实现任务和服务流程的自动化,从而提高一线员工的效率。

使用行业应用程序来简化流程

通过自动执行一线的常规重复流程,提高操作效率。

简化数据捕获并共享消耗性数据

使用有意义的自助式分析和内置 AI,从一线获得重要见解并共享数据,改进工作的完成方式。

快速解决和批准请求

简化工作流程中的请求,提供更好的客户服务并改进流程。

打造无缝的虚拟体验

借助虚拟探访的便利,简化对优质远程服务的访问,从而扩展客户和患者服务。

将 IoT、旧系统等连接到日常一线员工工具

借助 Teams Graph API,将一线员工所依赖的技术整合在单一的管理平台后。

一线员工的排班计划与任务管理

为一线员工配备灵活的排班计划软件和无缝的任务管理,助力每个员工满足动态的业务需求。

无缝管理排班

使用自助式工具,轻松创建和管理团队日程,同时让一线员工能够管理其日程。

跟踪时间和出勤

借助地理检测和数字记录,让一线员工无论使用何种设备都可以轻松打卡上班或下班,让事情变得简单。

轻松地管理和分配复杂的任务

重新构想从公司总部到一线位置的任务管理,让整个公司就需要完成的工作保持一致。

扩展和配置一线员工平台

将 Teams 直接连接到领先的员工管理系统,使一线员工的工作保持流畅。

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我们的一线员工设备合作伙伴

了解组织如何使用 Teams 为一线员工助力

REI Co-op

REI 通过使用 Microsoft Teams 与客户建立虚拟试装连接,创造个性化的体验。

The inside of an REI store.

NHS

Rotherham NHS Foundation Trust 通过 Microsoft Teams 上的虚拟咨询改变了医疗保健服务。

The Rotherham Hospital welcome sign.

立即获取 Microsoft Teams

一线员工对你的企业来说至关重要。使用来自 Teams 和 Microsoft 365 的简单、直观且安全的解决方案来为他们助力。

Envision 一线员工解决方案