Surface standard warranty and extended service plan

Your new Surface comes with a one-year limited hardware warranty and 90 days of technical support.

For even more protection, you can extend the warranty for your Surface by purchasing Microsoft Complete.

Standard limited warranty coverage

With the standard limited warranty you get:

• 1 year of warranty for hardware defects and malfunctions.
• 90 days of technical support for preinstalled software from the experts at Microsoft Answer Desk for Surface.

Microsoft Complete: Extended warranty plus accidental damage protection

Microsoft Complete lengthens the warranty period of your new Surface, and adds protection for accidental hardware damage. With Microsoft Complete, you get:

• 2 years of hardware warranty.
• 2 years of technical support from Answer Desk.
• Accidental damage protection—even from drops and spills.

You can buy Microsoft Complete within 45 days of the Surface date of purchase. Buy it with your Surface at a Microsoft Store. Or, after purchase, visit the Surface Online Service Center to buy Microsoft Complete.

Ongoing support from Answer Desk

You can contact Answer Desk with your questions even after your warranty runs out. (Fees may apply.)