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Troubleshooting Microsoft Lync Server 2010 Clients: Help Desk Resource
This resource is for first-level help desk agents who support Microsoft Lync Server 2010 clients. Note: The .zip file contains both the print documentation and the Help file.
Important! Selecting a language below will dynamically change the complete page content to that language.
Version:
March2013
Date Published:
3/19/2012
File Name:
Troubleshooting_Lync_2010_Clients.zip
File Size:
566.4 KB
This resource provides first-level help desk agents who support Lync Server 2010 clients (Microsoft Lync 2010, Microsoft Lync 2010 Attendee, and Microsoft Lync Web App) with the following:- A script for opening a service call and identifying the problem the user is having
- Information about how to resolve more than 200 common user problems
- Tools and resources for additional troubleshooting
Supported Operating Systems
Windows 7, Windows Vista, Windows XP
- The file is a Microsoft Word document. Users who do not have Microsoft Word can view this document through the downloadable Word Viewer.
- Click the Download button on this page to start the download, or choose a different language from the drop-down list and click Go.
- Do one of the following:
- To start the installation immediately, click Open or Run this program from its current location.
- To copy the download to your computer for installation at a later time, click Save or Save this program to disk.
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