Microsoft Dynamics GP—Customer stories

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Allan Candy sweetens sales, streamlines IT using Microsoft Dynamics™ GP

The Allan Candy Company Ltd. is a leading North American manufacturer of quality chocolate and sugar confectionery products. A former division of Cadbury Adams, Allan Candy became a stand-alone entity that needed to quickly shift from a complex SAP-based enterprise resource planning (ERP) environment to an out-of-the-box business solution that supports rapid growth and leaner manufacturing and distribution processes. Facing tight deadlines, Allan Candy worked with Microsoft® Gold Certified Partner TGO Consulting Inc. to develop a more flexible and scalable financial and operations solution based on Microsoft Dynamics™ GP. Today, Allan Candy benefits from improved inventory management, streamlined distribution and lean manufacturing processes.

4-page Case Study

Bottling Company Projects $560,000 Annual Savings by Extending ERP Solution

G&J Pepsi-Cola Bottlers distributes Pepsi products in Ohio and Kentucky. The company used Microsoft Dynamics® GP for corporate finances, but each bottling plant used an IBM AS/400 system for payroll, Sage Abra for human resources (HR), and Simas for accounting. As a result, G&J Pepsi incurred unnecessary costs due to duplicate systems and lacked holistic insight into operations. To solve this, the company extended Microsoft Dynamics GP with the payroll and HR modules to consolidate business functions at the corporate level and create a foundation for a Microsoft®-based business intelligence solution. To bring key reports and information from these solutions to employees across the company, G&J Pepsi uses Microsoft Office SharePoint® Server 2007. From this work, the company has enhanced business insight and projects an annual savings of more than U.S.$560,000 in productivity.

4-page Case Study

Dental Laboratory Eliminates Manual Payroll Inefficiencies with Integrated Solution

Glidewell Laboratories is well known in dental offices for its high-quality bridges, crowns, dentures, and other dental products. The company relies on a piecework compensation model for 1,500 technicians, but could not accommodate that complexity in its Sage Abra payroll software. Glidewell replaced Sage Abra with Microsoft Dynamics® GP to tie together and automate its payroll and financial accounting processes. Microsoft® Gold Certified Partner Systematica helped Glidewell implement an integrated solution so that all employee time and production information is captured and processed digitally, saving more than half a million dollars annually and providing managers with deeper insight into labor and production costs. In addition, the company will be able to provide employees with self-service access to benefits and paycheck information online.

4-page Case Study

Orb Communications: a Truly “Co-operative” solution

Implementation and training for a store-by-store rollout of Microsoft Dynamics GP. The implementation used an innovative ‘template-based’ model that enabled trained Orb staff to complete most of the roll-out in-house.     

4-page Case Study

Specialty Retailer Smoothes Operations for Improved Productivity and Future Profits

Jamba Juice—a leading provider of healthy, on-the-go food and beverages—viewed the economic slowdown as an opportunity to assess its operations and improve efficiencies. The company decided to invest in integrated technology tools that would help its stores run more efficiently and streamline communication. Therefore, Jamba Juice signed a Microsoft® Enterprise Client Access License Suite agreement, saving 50 percent in software costs, and deployed products such as Microsoft Office SharePoint® Server 2007 and Microsoft Office PerformancePoint® Server 2007. The company already has seen improvements in its productivity, and it expects to enhance its business intelligence capabilities for better decision making. Overall, Jamba Juice anticipates that its use of Microsoft products will result in increased profitability due to a better ability to serve customers and decreased operational costs.

4-page Case Study

Retirement Organization Increases Efficiency, Realizes Potential of Software System

Wesley Homes provides housing and services to senior citizens in the U.S. Pacific Northwest. A not-for-profit organization with big growth plans, Wesley Homes sought to ensure that it was making the most of its investment in technology. Working with Microsoft® Gold Certified Partner The Resource Group, Wesley Homes undertook a comprehensive review of its business and technologies and found that it was not using its Microsoft Dynamics® GP financial management system to its fullest potential. As a result, its accounting staff spent too much time handling paperwork, performing manual processes, and duplicating efforts. With help from The Resource Group, Wesley Homes upgraded Microsoft Dynamics GP to include new functionality to more efficiently process transactions, simplify budgeting and purchasing processes, improve banking operations, and better accommodate future growth.

4-page Case Study

Management Firm Keeps Costs Low and Boosts Productivity with Hosted ERP Solution

Gregory Greenfield & Associates, Ltd. (GG&A), manages 22 regional malls throughout the United States on behalf of numerous private investors and investment firms. When an international investment group acquired the company in 2007, GG&A needed a more robust financial accounting system to deliver an increasing number of sophisticated reports. After considering solutions from PeopleSoft and JD Edwards, the company chose Microsoft Dynamics® GP because of its intuitive interface and strong financial management capabilities. GG&A also worked with a local Microsoft® partner to host the solution, minimizing upfront acquisition costs and ongoing IT maintenance concerns. With Microsoft Dynamics GP, the company enjoys dramatically increased productivity and can choose between a hosted or on-premises deployment according to the needs of its business.

2 page Case Study

UAE ID Authority Boosts Productivity by 50 Per Cent with Business Management Tool

Emirates Identity Authority (EIDA), of the United Arab Emirates (UAE), oversees the implementation of the Population Register—an electronic national database—and the ID card programme. In 2007, it deployed Microsoft Dynamics® GP to support expansion, facilitate internal collaboration, and consolidate unstructured data. With its adoption, EIDA improved employee productivity by 50 per cent and reduced the cost of its business support operations.

4-page Case Study

Efficient Operations Help the American Red Cross Succeed in Its Mission

The American Red Cross helps communities prevent, prepare for, and respond to emergencies through training programs and coordinated volunteer efforts. To sustain its mission in the face of reduced funding, the Greater Cleveland Chapter needed to reduce costs by streamlining its operations, including financial, sales, and warehouse processes. Working with local Microsoft® Gold Certified Partner CBIZ Technologies, the chapter implemented Microsoft Dynamics® GP to help drive more efficient processes and provide greater insight into the organization’s financial situation. Since deploying Microsoft Dynamics GP, the Greater Cleveland Chapter has dramatically increased productivity, cutting annual warehouse costs in half and reducing staffing requirements by more than 50 percent while increasing its annual endowment from U.S.$7.5 million to U.S.$9 million.

2 page Case Study

Health club improves productivity and processes with enhanced business applications

PRO Sports Club is one of the nation’s top fitness centers. The company contacted The Resource Group in 2003 to help create a more efficient business application environment. PRO Sports Club streamlined its information system and improved its reporting functions with Microsoft Dynamics GP and Microsoft Office SharePoint Server through Business Portal with SL Server, and it was so pleased with the results that it adopted even more Microsoft solutions.