Capabilities of Microsoft Dynamics

Explore the enterprise resource planning capabilities of Microsoft Dynamics

Supply chain management software—Microsoft Dynamics

Optimize your supply chain to get the right goods to the right place at the right time

Microsoft Dynamics offers extensible, familiar supply chain management (SCM) software that can reduce barriers to productivity and efficiency, and help your organization deliver what customers need, when they need it.

Help your teams control your supply chain and streamline operations

  • With a familiar interface and a design based on business roles, Microsoft Dynamics helps team members across the supply chain to quickly find the tools and information they need the most.

  • Custom solutions can be tailored to specific business and industry needs by your IT team or by a Microsoft Dynamics partner.

  • With features such as automatic notification, Microsoft Dynamics gives people across your supply chain control over the integration of customer demand with inventory management, purchasing, product delivery.

Build productive vendor relationships

  • You can use Microsoft Dynamics to help your employees improve relationships with vendors and trading partners by giving them access to vendor communications, agreements, and commitments, and offer partners self-service capabilities to access important business information and documents.

  • The supply chain management functionality in Microsoft Dynamics can also help your people monitor and report on the actual productivity and business value of vendor and partner engagements and implement appropriate course corrections.

Compete successfully by keeping customers happy

  • Microsoft Dynamics can help your sales associates set realistic customer expectations and provide them with the information they need to make informed buying decisions to ensure satisfaction while managing costs.

  • You want to make sure that your products and services meet customer expectations today and in the future. Business information, reports, and analytical tools provided in Microsoft Dynamics help you establish and maintain a competitive advantage.

Extend and integrate your systems

Bring information such as order status or line-item details directly into e-mail or word processing programs, so employees can help keep the supply chain flowing without switching between complicated applications or having to track down information.

  • You can use Microsoft BizTalk Server in supply chain management, manufacturing, and other lines of business to connect to legacy systems.

  • When you integrate Microsoft Dynamics with portal technology, you can offer collaborative business capabilities in a secure manner to individuals inside and outside of your organization.

  • Microsoft Dynamics solutions give businesses a cost-effective way to integrate supply chain management with radio frequency identification (RFID) technology so you can engage effectively even with the largest customers and suppliers.

Tighten distribution processes

  • Microsoft Dynamics can help you significantly reduce data entry and save hours of time by automating inventory management processes and helping you replace bottlenecks and inefficiencies.

  • Giving your employees access to real-time information about inventory can help you improve customer relations, and at the same time boost productivity. With Microsoft Dynamics, they can access the latest information about price and product specifications.

  • In addition to significant improvements in warehouse and inventory processes, Microsoft Dynamics can help you manage all phases of your sales cycle, create add-on sales, earn repeat business, and focus on revenue-building efforts.

Explore our solutions

The Microsoft Dynamics family of products each provides functionality to help you improve supply chain management processes. To find a Microsoft partner who can help you choose the solution that’s best for your company, contact us.

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