Discover how top industry analysts evaluate
Microsoft Dynamics

See for yourself how Microsoft Dynamics solutions compare with other industry-leading solutions:

  • Gain insights to help you evaluate Microsoft Dynamics.

  • View reports on specific capabilities.

  • Evaluate functionality and costs.

Get started
1-888-477-7989

Gartner Magic Quadrant for Sales Force Automation

Microsoft Dynamics CRM drives strong value and usability with an outcome-driven experience that is seamless across devices. Gartner, a leading independent research firm, recognized Microsoft Dynamics CRM as a Leader in its "Magic Quadrant for Sales Force Automation" report.

The Forrester Wave: CRM Suites For Large Organizations, Q3 2012

Microsoft Dynamics CRM shines with strong usability and compelling value. Forrester Research Inc., a leading independent research firm, recognized Microsoft Dynamics CRM as a Leader in its "The Forrester Wave: CRM Suites For Large Organizations, Q3 2012" report.

The Forrester Wave: CRM Suites For Midsize Organizations, Q3 2012

The Microsoft Dynamics CRM user base has been growing quickly as a result of Microsoft offering buyers the power of choice for the application's deployment (on-premises, on-demand, or partner-hosted), payment (license, subscription, or financing), and use (Microsoft Outlook client, browser, Microsoft SharePoint site, or other interfaces). Forrester Research Inc., a leading independent research firm, recognized Microsoft Dynamics CRM as a Leader in its "The Forrester Wave: CRM Suites For Midsize Organizations, Q3 2012" report.

The Forrester Wave: CRM Suites For Customer Service Solutions, Q3 2012

Microsoft offers a flexible, cost-effective customer service solution. Forrester Research Inc., a leading independent research firm, recognized Microsoft Dynamics CRM as a Leader in its "The Forrester Wave: CRM Suites For Customer Service Solutions, Q3 2012" report.

The Magic Quadrant for Sales Force Automation and the Magic Quadrant for CRM Customer Service Contact Centers are not designed to be the sole tools for creating a vendor shortlist. Use them as part of your due diligence and in conjunction with discussions with Gartner analysts.

These graphics were published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner documents are available here. Gartner does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.

Social is for Closers - download the ebook - Microsoft Dynamics | Social Intelligence Guide for Sales