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Microsoft Dynamics CRM drives strong value and usability with an outcome-driven experience that is seamless across devices. Gartner, a leading independent research firm, recognized Microsoft Dynamics CRM as a Leader in its "Magic Quadrant for Sales Force Automation" report.
Microsoft Dynamics CRM is placed in the Leaders Quadrant of the 2014 Magic Quadrant for the CRM Customer Engagement Center based on its completeness of vision and ability to execute.
The Magic Quadrant for Sales Force Automation and the Magic Quadrant for CRM Customer Engagement Center are not designed to be the sole tools for creating a vendor shortlist. Use them as part of your due diligence and in conjunction with discussions with Gartner analysts.
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