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Microsoft Dynamics CRM drives strong value and usability with an outcome-driven experience that is seamless across devices. Gartner, a leading independent research firm, recognized Microsoft Dynamics CRM as a Leader in its "Magic Quadrant for Sales Force Automation" report.
Microsoft Dynamics CRM is placed in the Leaders Quadrant of the 2014 Magic Quadrant for the CRM Customer Engagement Center based on its completeness of vision and ability to execute.
Microsoft Dynamics CRM shines with strong usability and compelling value. Forrester Research Inc., a leading independent research firm, recognized Microsoft Dynamics CRM as a Leader in its "The Forrester Wave: CRM Suites For Large Organizations, Q3 2012" report.
The Microsoft Dynamics CRM user base has been growing quickly as a result of Microsoft offering buyers the power of choice for the application's deployment (on-premises, on-demand, or partner-hosted), payment (license, subscription, or financing), and use (Microsoft Outlook client, browser, Microsoft SharePoint site, or other interfaces). Forrester Research Inc., a leading independent research firm, recognized Microsoft Dynamics CRM as a Leader in its "The Forrester Wave: CRM Suites For Midsize Organizations, Q3 2012" report.
Microsoft offers a flexible, cost-effective customer service solution. Forrester Research Inc., a leading independent research firm, recognized Microsoft Dynamics CRM as a Leader in its "The Forrester Wave: CRM Suites For Customer Service Solutions, Q3 2012" report.
The Magic Quadrant for Sales Force Automation and the Magic Quadrant for CRM Customer Engagement Center are not designed to be the sole tools for creating a vendor shortlist. Use them as part of your due diligence and in conjunction with discussions with Gartner analysts.
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