Extend your CRM capabilities to expand your customer reach.
Microsoft Dynamics CRM is a modern business application engineered with the latest technologies to transform the way you find, win, and retain customers.
With embedded social, mobile experiences, proactive process guidance, and breakthrough insights, Microsoft Dynamics CRM can help improve productivity for everyone in your organization.
As an enterprise-ready solution with low total cost of ownership, Microsoft Dynamics CRM delivers a whole new level of business value.
Enjoy a robust platform
Built on a robust set of technologies, Microsoft Dynamics CRM provides enterprise-grade scalability and increased flexibility for organizations of all sizes.
Learn more about our vision
Harness the power of Windows Server, Microsoft SQL Server, and the .NET Framework for maximum performance.
Light up your customer relationship management (CRM) with built-in connections to Microsoft Office, Office 365, Microsoft SharePoint, Windows Azure, Skype, Yammer, and more.
Collaborate from anywhere with a variety of mobile devices and social technologies.
The application is available in more than 41 languages.
and technology roadmap
Get the power of choice
Microsoft Dynamics CRM is the easiest and fastest way to experience the full benefits of Microsoft technology through a cloud, on-premises, or hybrid deployment model.
Microsoft Dynamics CRM Online is based on our experience of building and operating many of the world's largest cloud-based services and data centers. It delivers a trusted and secure cloud platform with a financially backed service level agreement and is compliant with world-class industry standards.
Learn more about our trust principles and privacy policies in the cloud at the Trust Center.
Our flagship cloud application is also available for on-premises deployment in your data center. Microsoft Dynamics CRM provides the same multi-tenant platform to host your workloads and apps in a private cloud. We also offer the option to migrate from one deployment model to another, providing you with maximum flexibility.Read the white paper on our scalability guidance
and performance benchmarks
Discover simplified configuration and integration
With point-and-click configurations and customizations, Microsoft Dynamics CRM makes it easy to fit your scenarios and business needs. Empowered by a process-oriented user experience and visual designer, you can rapidly build your business model and configure your business processes for maximum agility.Read the Forrester report on total economic
impact with Microsoft Dynamics CRM
Microsoft Dynamics CRM embraces an open technology platform that helps to unify and optimize your investments in various technologies. Developers can leverage .NET and many other open technologies to build integrations with a vast array of Microsoft and non-Microsoft applications. Download the developer tools, SDK, and API
guidance at the Developer Center
Microsoft delivers a rich and robust application framework designed to help customers extend and build additional line of business workloads on top of Microsoft Dynamics CRM. You can rapidly customize Microsoft Dynamics CRM for extended CRM workloads to accelerate delivery, enhance the value of your deployment, help improve business relevance, and drive operational excellence.Check out the white paper on building
extended CRM solutions
Take the next steps
Hear from experts, and get insights on topics ranging from product strategy to tips and tricks for maximizing your CRM investment.
Discuss new ideas and suggestions with others in the community through various user groups, events, and forums.
Try Microsoft Dynamics CRM Online free for 30 days. No payment information, no software installation, no worries.