Surface standard warranty
Your new Surface comes with a one-year limited hardware warranty and 90 days of technical support.
Surface Book, Surface Book with Performance Base, Surface Pro 4, Surface Pro 3, Surface 3, Surface Pro 2, Surface 2, Surface Pro.
In addition to the standard limited warranty, you may also have the option to purchase additional protection for your Surface. (Not available in all markets.)
This page describes the warranty and service options available for Surface.
Business customers: See Surface Support for business for more information about warranty, service, and extended service plans.
Standard limited warranty coverage
With the standard limited warranty you get:
- One year of warranty for hardware defects and malfunctions.
- 90 days of technical support for preinstalled software from the experts at the Microsoft Answer Desk for Surface.
Ongoing technical support
You can contact the Answer Desk with your questions even after your warranty runs out. (Fees may apply.)
Get help in person
Answer DeskSchedule a free one-on-one appointment with an Answer Desk expert at a Microsoft Store near you.
Find a store