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Readme for Windows Media Player 10
February 2005

This documentation provides late-breaking or other information that supplements the documentation for Microsoft Windows Media Player 10.

Contents

System requirements

Setup and uninstall issues
Library issues
Synchronization issues
Burning files to a HighMAT CD

Device troubleshooting

Technical support options

Legal notice

System requirements

The following hardware and software are required to use Windows Media Player 10.

ComponentRequiredRecommended
Operating system
Microsoft Windows XP Home Edition, Windows XP Professional, Windows XP Media Center Edition, or Windows XP Tablet PC Edition
Windows XP Home Edition, Windows XP Professional, or Windows XP Media Center Edition

Windows XP Service Pack 2

Windows Media Player 10 works best with the latest software version of the Player and operating system.
Processor
A 233 megahertz (MHz) processor, such as an Intel Pentium II or Advanced Micro Devices (AMD) processor
A 1.5 gigahertz (GHz) processor or faster, especially if you intend to synchronize video files to your portable device
RAM
64 megabytes (MB)
512 MB or higher
Free hard disk space
100 MB
60 gigabytes (GB)
Optical drive
CD or DVD drive
CD drive for playing audio CDs

CD-RW drive for burning CDs

DVD drive for playing DVDs
Modem
28.8 kilobits per second (Kbps)
Active broadband connection
Sound card
16-bit sound card
24-bit sound card for playing High Definition Compatible Digital (HDCD) content

Compatible 5.1 multichannel audio sound card (for example, Creative Sound Blaster Live! or M-Audio Revolution 5.1) for playing multichannel audio content
Monitor
Super VGA (800 x 600) resolution
Same as required configuration or higher resolution
Video card
Video card with 64 MB of RAM (video RAM or VRAM) and DirectX generation
Video card with 256 MB of RAM or higher and DirectX 9.0b or later generation

For more information about DirectX, see the Microsoft DirectX Web site.
Sound output device
Speakers or headphones
5.1 multichannel speakers

For more information about device compatibility, see the documentation for your sound card.
Software
Microsoft ActiveSync (required only if you are using a Windows Mobile-powered Pocket PC or Smartphone)

For more information about the version of ActiveSync required for your device, see your portable device documentation.
Same as minimum configuration
Internet browser
Microsoft Internet Explorer 6 or Netscape 7.1
Microsoft Internet Explorer 6 Service Pack 2 or Netscape 7.1

The following hardware and software are required to use certain features in Windows Media Player 10.

FeatureRequirement
File synchronization to portable devices
A device that supports file synchronization and has a Universal Serial Bus (USB) 1.1, USB 2.0, or Institute of Electrical and Electronics Engineers (IEEE) 1394 (such as Apple FireWire or Sony i.LINK) interface. A USB 2.0 interface is recommended for best performance.

For a list of compatible devices, see the Cool Devices Web page.

Note

If your device supports video playback and you intend to synchronize copies of your video files to your device, a 1.5 GHz processor, or faster, is recommended for best performance. The Player may require additional computing power to improve video playback quality of the files on your device.
DVD playback
Compatible DVD decoder software. For more information, see the MP3 Creation Packs and DVD Decoders for Windows XP Web page.
S/PDIF digital output for Windows Media Audio 9 Professional content
DirectX 9.0b or later. For more information, see the Microsoft DirectX Web site.

Up-to-date audio drivers for one of the following sound cards or motherboard chipsets:Sony/Phillips digital interface format (S/PDIF) connector between your computer and your consumer audio device.

A consumer audio device that is compatible with the Windows Media Audio 9 Professional codec.
DVD image capture
Compatible DVD decoder software.

Display hardware that supports video mixing rendering. For more information, see the documentation for your monitor.


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Setup and uninstall issues

Rolling back to a previous version of the Player

For information about removing Windows Media Player 10 and rolling back to the previous version of the Player that was installed on your computer, see the Windows Media Player FAQ.

Availability of online stores for Windows Media Player 10 (US English version)

If you reside in another country or region, we recommend that you wait for the version of Windows Media Player 10 for your country or region to be released before installing. If you proceed with the installation of the US English version of Windows Media Player 10 and you do not reside in the United States, your Windows Media Player may be unable to provide access to online stores that you may have subscribed to by using previous versions of the Player.

To monitor the availability of Windows Media Player 10 for your country or region, see the Windows Media Download Center.

Upgrading from Windows Media Player 10 Technical Beta

If you upgrade Windows Media Player 10 Technical Beta to Windows Media Player 10, you may experience problems when synchronizing content to a mass storage class portable device. Synchronization may fail or you may not be able to play the synchronized files on the device.

You will need to delete the partnership information that was established between the Technical Beta version of Windows Media Player 10 and your device before using the Sync feature in Windows Media Player 10. You can remove the partnership information either by formatting the device (which removes all data from the device) or by deleting the file on the device that the Technical Beta version of Windows Media Player 10 used to track the partnership.

To format the device, do the following:
  • In My Computer, in the Devices with Removable Storage area, right-click the device, and then click Format.

To remove the partnership information file, do the following:
  1. In My Computer, in the Devices with Removable Storage area, right-click the device, and then click Open.
  2. Delete the file named WMPInfo.xml from the device.

Note

You can tell a device is a mass storage class device if Windows XP assigns a drive letter to the device when you connect it to your computer.

Protected content may not play after rolling back to Windows Media Player for Windows XP

In the event that you may want to roll back to Windows Media Player for Windows XP at a later date, we recommend that you upgrade the Digital Rights Management (DRM) security components in the Player before running Setup for Windows Media Player 10.

If you didn't upgrade the DRM security components in Windows Media Player for Windows XP, and then install Windows Media Player 10, you will not be able to play your licensed files after rolling back Windows Media Player 10 to Windows Media Player for Windows XP.

If you didn't upgrade the DRM security components in Windows Media Player for Windows XP, you can do one of the following after rolling back Windows Media Player 10 so that you can continue to play your licensed files:

License restoration may not work after rolling back to earlier versions of the Player

If you back up the licenses for your protected files while using Windows Media Player 10, you may not be able to restore the licenses after rolling the Player back to an earlier version, such as Windows Media Player 9 Series. The following error may be displayed when you try to restore the backed up licenses in the earlier version of the Player:

    "Windows Media Player cannot restore your licenses because no backed up licenses were found on your computer."

This error occurs because the Digital Rights Management (DRM) security components in earlier versions of the Player cannot verify the digital signature in a license backup created by using Windows Media Player 10.

To restore licenses backed up in Windows Media Player 10 while using earlier versions of the Player, do the following:
  1. Install a hotfix for your version of the Player:
  2. Restore your backed up licenses again.

Media Bar in Internet Explorer cannot be used

After you install Windows Media Player 10 on a computer running Windows XP or Windows XP Service Pack 1 (SP1), you can no longer use the Media Bar feature in Internet Explorer. When you try to play content by using the Media Bar, an error message is displayed that incorrectly indicates that the latest version of the Player is not installed on your computer. After you click OK in the message, Internet Explorer will open Windows Media Player 10 and play the content you selected.

To prevent the error message from being displayed every time you try use the Media Bar, do the following:
  1. In Internet Explorer, click Media on the toolbar to open the Media bar.
  2. Click Media Options, point to Settings, and then click Play web media in the bar in order to remove the check mark next to this setting (which indicates that the setting is turned off).

Note

The Media Bar feature for Internet Explorer is not included in Windows XP Service Pack 2 (SP2); therefore, if you install Windows Media Player 10 on a computer running Windows XP SP2, you will not see this error. We recommend that you install Windows XP SP2 because Windows Media Player 10 uses the latest security updates and innovations in the operating system to help protect your computer. For more information about Windows XP SP2, see the Windows XP Web page.

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Library issues

Auto playlists for TV shows may also include video files

Video files may be included in auto playlists for the Microsoft Recorded TV shows (DVR-MS files) in your library if you add any of the following filters as criteria that modify a "TV shows in my library" clause in an auto playlist.
  • Limit Number of Items
  • Limit Total Duration to
  • Limit Total Size to

To use these filters in auto playlists for your TV shows, remove them from the criteria that modify the "TV shows in my library" clause, and then add them as restrictions to the auto playlist:
  1. In Windows Media Player, click Library.
  2. In the Contents pane, expand Auto Playlists, right-click the auto playlist for your TV shows, and then click Edit.
  3. In the Edit Auto Playlist dialog box, click each "Limit" filter displayed under TV shows in my library, and then click Remove.
  4. In the "And apply the following restrictions to the auto playlist" category, click the plus (+) button, and then click one of the "Limit" filters to add it.
  5. Repeat step 4 to add the remaining filters, if desired.

Displaying and selecting songs in Advanced Tag Editor may not work as expected

When you want to add and edit media information for a single song, or several songs at the same time, by using Advanced Tag Editor, you should be aware that displaying and selecting additional songs in the Contents pane in Advanced Tag Editor may not work as expected. For example:
  • You may need to click the plus sign next to a folder more than once in order to expand it and view its contents.
  • You cannot click a folder in order to select all of the items in the folder.
  • If you are pressing and holding the CTRL key to select nonadjacent items, clicking a folder will cancel the selection of all previously selected items. You must expand the folder and then select the items in the folder.

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Synchronization issues

MPEG-2 video or DVR-MS TV show files may not synchronize successfully

The Player can automatically convert copies of your MPEG-2 or DVR-MS files to a quality level and format supported by your device before synchronizing the files to the device. For conversion to succeed, a supported MPEG-2 decoder (also called a DVD decoder) must be installed on your computer. If your computer has an older or unsupported decoder installed, you may receive one of the following error messages when you try to synchronize: "The remote procedure call failed", "Memory could not be allocated because no size has been set", or "The server threw an exception".

If you are trying to synchronize either MPEG-2 or DVR-MS files, and encounter either of these issues, do the following:
  1. Install the most recent version of one of the following supported DVD decoders on your computer:
  2. Remove the copies of the converted files from the temporary location on your computer.
    • In Windows Media Player, on the Tools menu, click Options, click the Devices tab, click the Advanced button, and then click the Delete Files button.
  3. Delete the affected files from your device's TV folder or Video folder.
    • Click Sync. In the list of items on the device (the right pane), right-click the affected files, and then click Delete from device.
      -or-
    • Open the device in My Computer, and then delete the affected files.
  4. Reset the synchronization logic in the Player.
    • Delete at least one other synchronized file from the device that is greater than 500 kilobytes (KB). This file will be put back on your device, if it belongs to a playlist that is part of the synchronization partnership, in the next step.
  5. Synchronize the files to your device again.

Notes

If you are not sure which decoder is installed on your computer, install the Windows XP DVD Decoder Checkup Utility from the Microsoft Download Center. You can use this utility to:
  • Identify the MPEG-2 decoders that are installed on your computer.
  • Identify whether the decoders are compatible with Windows Media Player 10.
  • Choose which installed decoder you want Windows Media Player 10 to use when synchronizing DVR-MS files to a portable device.

In some cases, the utility will suggest a Web site where an updated decoder might be available.

If the program indicates that you do not have an MPEG-2 decoder installed, consider purchasing one from one of the vendors listed previously.

If the utility indicates that your decoder is not compatible with Windows Media Player 10 and the program does not suggest a Web site where an updated decoder might be available, do one of the following:
  • If your computer came with a DVD drive preinstalled, contact your computer manufacturer for information about how to upgrade to an MPEG-2 decoder that supports Windows Media Player 10.
  • If you installed a DVD drive in your existing computer, contact the DVD drive manufacturer for information about how to upgrade to an MPEG-2 decoder that supports Windows Media Player 10.
  • If you installed a DVD decoder from one of the companies listed on the MP3 Creation Packs and DVD Decoders for Windows XP Web page, contact the company for information about how to upgrade to an MPEG-2 decoder that supports Windows Media Player 10. Note that the utility will incorrectly report the Sonic CinePlayer DVD Decoder Pack for Windows XP as being incompatible with Windows Media Player 10. This decoder pack can successfully convert and synchronize MPEG-2 and DVR-MS files.

For additional information about this issue, see Knowledge Base article 884841.

AVI video files may not synchronize successfully

The Player can automatically synchronize copies of your AVI video files to your portable device, provided that a decoder on your computer has converted the file copy to a different format. For conversion to succeed, non-Microsoft decoder software that supports conversion must be installed on your computer. If the decoder software on your computer does not support conversion, you may receive one of the following error messages when you try to synchronize: "The remote procedure call failed", "Memory could not be allocated because no size has been set", or "The server threw an exception".

If you are trying to synchronize AVI video files, and encounter an error, contact the manufacturer of your AVI decoder software for information about an upgrade for your AVI decoder that supports conversion in Windows Media Player 10.

If you aren't sure what decoder is installed on your computer, you may be able to find out by doing the following:
  1. In Windows Media Player, start playing the AVI video file that you want to synchronize.
  2. As the file plays, on the File menu, click Properties.
    The Properties dialog box may display the decoder.

Protected content cannot be converted for synchronization

Before you synchronize a file in your library to your portable device, the Player detects your device's capabilities. If the file has a quality level (bit rate) setting or is in a file format (for example, DVR-MS) that is not supported by the device, the Player can convert a copy of the file to a quality level and/or file format that your device supports. The converted copy is synchronized to your device.

However, the Player cannot convert a copy of the file if the original file is protected by a license. Instead, the Player tries to synchronize the original file to the device. This means that you should verify that the protected file has a quality level setting and is in a file format that your device supports. If the protected file is not supported by the device, the device may fail to play the file.

For more information, see your device documentation.

"Missing License" error during synchronization

On some portable devices, the following error may be displayed in the Items to Sync pane (the left side of Sync) when synchronizing a protected file to the device:

    "Windows Media Player cannot synchronize the file because the license is missing. If you obtained the file from a Web site, try downloading the file again."

Some versions of Digital Rights Management (DRM) used by by content providers require you to play the protected file in the Player in order to acquire the license. If you receive this error, play the protected file in the Player in order to acquire the missing license, and then try to synchronize the file to your device.

Synchronization to removable storage may fail or the synchronized files cannot be played

Synchronization of files to removable storage such as CompactFlash (CF) cards, Secure Digital (SD) cards, or MultiMedia (MMC) cards in a Pocket PC or Smartphone may fail or the synchronized files cannot be played.

The synchronization partnership cannot be created properly if you have previously synchronized files to the removable storage card connected to your computer via a card reader.

If you want to play your synchronized content on your Pocket PC or Smartphone, we recommend that you always create a new partnership with the removable storage in your Pocket PC or Smartphone first, and then synchronize files to the storage card connected to your computer via a card reader.

If you have already created a partnership with the removable storage connected to a card reader, you can do one of the following to delete that partnership:
  • Format the removable storage card, which will remove all data from the card. (In My Computer, in the Devices with Removable Storage area, right-click the storage card, and then click Format.)
    -or-
    Delete the file named WMPInfo.xml from the removable storage card, which will remove the partnership information. (In My Computer, in the Devices with Removable Storage area, right-click the storage card, click Open, and then delete WMPInfo.xml.)

Note

WMPInfo.xml is a hidden file. If you cannot see the file on the removable storage card by using My Computer, do the following to show the file:
  1. In My Computer, on the Tools menu, click Folder Options.
  2. On the View tab, in the Advanced Settings list, double-click the Hidden files and folders category to expand it, and then click Show hidden files and folders.

Copies of a file with different quality levels fail to synchronize

Before you synchronize a file in your library to your portable device, the Player detects your device's capabilities. If the file has a quality level (bit rate) setting or is in a file format (for example, DVR-MS) that is not supported by the device, the Player can automatically convert a copy of the file to a quality level and/or file format that your device supports.

When the Player converts copies of your files, it stores them in a cache, and then synchronizes the converted files from the cache to your device.

If you adjust the quality level for a file that has already been synchronized to your device, and then try to synchronize the new file to your device, the Player will simply synchronize the converted file in the cache to your device again. If you want to synchronize the file with the new quality level setting to your device, do the following:
  1. In Windows Media Player, on the Tools menu, click Options.
  2. On the Devices tab, click Advanced.
  3. In the File Conversion Options dialog box, click Delete Files.
  4. In the Items on Device pane (the right side of Sync), right-click the synchronized file, and then click Delete from device.
  5. Synchronize the file with the new quality setting to the device.

Files synchronized to mass storage class devices may have reduced quality

When you connect a portable device to your computer, the Player inspects the device to determine its playback and storage capabilities. For mass storage class devices, the Player can only determine the available disk space and only synchronizes music files to these devices by default. Because the Player cannot determine the playback capabilities of the device, it converts copies of your music files to a quality level (bit rate) that works well for most devices. However, this means the Player may unnecessarily convert copies of your music files to a lower quality level, even if the original music files can be played on the device.

If you are sure that the music files to be synchronized from your library to your device have quality level settings and file formats that your device supports, you can turn off conversion to retain the quality level.

To turn off conversion, do the following:
  1. In Windows Media Player, on the Tools menu, click Options.
  2. On the Devices tab, in the Devices list, click the device that you want to synchronize content to, and then click Properties.
  3. On the Quality tab, clear the Convert files as required by this device check box.

When you turn off conversion, the Player synchronizes copies of your music files that have the same quality levels and file formats as the original files on your computer.

If you want the Player to convert copies of your music files before synchronizing them to your device, you can ensure that optimal quality levels are retained by selecting the quality level yourself.

To specify the quality level, do the following:
  1. In Windows Media Player, on the Tools menu, click Options.
  2. On the Devices tab, in the Devices list, click the device that you want to synchronize content to, and then click Properties.
  3. On the Quality tab, in the Music quality level area, click Select quality level, and then move the slider.

Before you adjust the quality level, see your portable device documentation to verify the maximum quality level that it supports.

Notes

To synchronize other file types to mass storage class devices, such as video files or TV shows, you will need to update partnership settings. After you update the settings, you can turn off conversion so that copies of your video files and TV shows are synchronized to your device. Or you can specify the quality level in the Video/TV quality area on the Quality tab to ensure that copies of the converted files retain optimal quality levels. For more information about updating partnership settings, see Windows Media Player 10 Help.

You can tell a device is a mass storage class device if Windows XP assigns a drive letter to the device when you connect it to your computer.

Picture support not automatically enabled for some devices that support picture viewing

When you create an automatic synchronization partnership with a portable device that can display pictures (.jpg files), the Player detects the device's capabilities and enables picture support for the device. The Device Setup Wizard will give you an opportunity to add pictures to the All Pictures category in your library.

When you create a manual synchronization partnership with a portable device that can display pictures (.jpg files), you must turn on the option that enables picture support for the device and then add pictures to the All Pictures category by using the Add to Library by Searching Computer feature in the Player (press F3).

When enabling picture support for your device in the Player, you should be aware of the following issues:
  • After picture support is enabled for your device, the All Pictures category will not be displayed immediately in the Contents pane if the Library feature is being used. To display the All Pictures category in the Contents pane if this occurs, click another feature tab in the Player (such as Now Playing), and then click Library. If the All Pictures category is displayed in the Contents pane, picture support has been enabled for your device.
  • When you create an automatic synchronization partnership with a portable device that can display pictures, the Player may fail to detect that the device supports picture viewing and not enable this option. If this occurs, you must turn on the option that enables picture support for the device manually.

To enable picture support for your device manually, do the following:
  1. On the Tools menu, click Options.
  2. On the Player tab, select the Enable picture support for devices check box.

Progress may not be visible when deleting pre-existing content from devices

When you connect a nearly full device to your computer for the first time, and then select the option in the Device Setup Wizard that helps you establish an automatic partnership between the Player and the device, the wizard will give you the option to delete all pre-existing content from the device before synchronizing.

When you choose this option, the Player begins deleting files from the device, but the indicator that displays deletion progress may not appear to be functioning correctly if the device's storage capacity is large and a large number of files need to be deleted. For example, we have observed that it may take up to eight minutes for the Player to delete 20 gigabytes (GB) of content from a device.

Because you cannot perform other Player functions while it is deleting content from a device, the Player may appear to have stopped responding. Wait until the Player finishes deleting files from the device before using it.

Formatting a device may not remove the device category from your library

If you format a device, either in My Computer or by clicking the Format storage media button in the Items to Sync pane (the left side of Sync), all data is erased from the device. However, if a partnership existed between the Player and the formatted device, the device category may remain in the Contents pane in your library. The device category is created in the Contents pane when you synchronize content to a device for the first time. The category name is the same as the device name and the subcategories are the playlists that you selected to be synchronized.

If you connect the formatted device to your computer at a later time, Windows Media Player starts the Device Setup Wizard, which helps you set up automatic or manual synchronization between the Player and the device. A new device category will be created in the Contents pane when you synchronize content to the device under this new partnership. If duplicate device category names appear in the Contents pane, either rename the device or delete the old device category.

To rename the device, do the following:
  1. On the Tools menu, click Options.
  2. On the Devices tab, click the portable device in the Devices list, and then click Properties.
  3. On the Synchronize tab, in the Device name box, enter a new name for the device.
  4. Refresh the Contents pane by clicking another feature tab in the Player (such as Now Playing), and then clicking Library.
    The new device name category is displayed in the Contents pane.

To delete a device name category, do the following:
  • In the Contents pane, right-click the device name category that you want to delete, and then click Delete.

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Burning files to a HighMAT CD

In some cases, an MP3 file that is selected for burning to a HighMAT CD will be converted to a Windows Media Audio (WMA) file during burning. This occurs if the file doesn't meet the HighMAT format requirements for playback on HighMAT-compatible devices. When this occurs, the file is converted to a bit rate that is closest to that of the original MP3 file. In addition, WAV files are always converted to WMA files when they are burned to a HighMAT CD.

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Device troubleshooting

The following table describes problems found with devices that can be used with Windows Media Player 10 and resolutions to those problems, if available.

DeviceIssueResolution
Creative NOMAD MuVo
Corrupted files appear on the device during automatic synchronization
A firmware update is available that fixes this issue. Go to the Creative Web site to download and install NOMAD MuVo Firmware Upgrade version 1.40.12 or later.
Creative NOMAD MuVo NX
Corrupted files appear on the device during automatic synchronization
A firmware update is available that fixes this issues. Go to the Creative Web site to download and install NOMAD MuVo NX Firmware Upgrade version 1.30.09 or later.
Gateway DMP-X20
Files are not synchronized to the folder that is selected in the Items on Device pane. Instead, files are synchronized to the device's root directory.
None at this time.

For a list of devices that are compatible with Windows Media Player 10, see the Cool Devices Web page.

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Technical support options

If you encounter a problem while using Windows Media Player, there are several resources available to help you troubleshoot the problem.

You can use the self-help options to quickly find answers to common questions. If you are not able to resolve your problem by using the self-help options, you can obtain personal assistance from Microsoft or your hardware manufacturer.

Self-help options

Before you contact Microsoft or your hardware manufacturer for support, see the Troubleshooting Windows Media Player Web page.

This page includes links to a variety of support resources, including the Windows Media Player Frequently Asked Questions (FAQ) page and the Windows Media Player newsgroup.

Technical support options

Product nameWindows Media Player 10
OEM distributed
If your product came installed with a new computer or device, the manufacturer provides technical support and assistance for this software. Please contact your manufacturer directly for support.
Web downloads
If you downloaded the product from the Microsoft Web site, support may be available from Microsoft.

In the United States, visit the Support Options Web page.

In Canada, visit Microsoft Canada Help and Support.

For all other regions, visit the International Support Web page and select your country or region of residence.
TTY users
Microsoft text telephone (TTY/TDD) services are available at:

In Washington State, call (425) 635-4948.

In the United States, call (800) 892-5234.

In Canada, call (905) 568-9641.

For all other regions, visit the International Support Web page.
Conditions
Microsoft's support services are subject to then-current prices, terms, and conditions, which are subject to change without notice.


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Legal notice

Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation.

Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.

© 2005 Microsoft Corporation. All rights reserved.

Microsoft, MS-DOS, Windows, Windows Media, Windows NT, Windows Server, Active Directory, ActiveSync, ActiveX, Direct3D, DirectDraw, DirectInput, DirectMusic, DirectPlay, DirectShow, DirectSound, DirectX, FrontPage, HighMAT, JScript, Microsoft Press, MSN, NetShow, Outlook, PowerPoint, Visual Basic, Visual C++, Visual InterDev, Visual J++, Visual Studio, WebTV, Win32, and Win32s are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and/or other countries.

This product contains graphics filter software; this software is based in part on the work of the Independent JPEG Group.

GIF decompression code, copyright 1990, David Koblas. Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

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