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System Center Service Manager 2010 SP1 Product Documentation

Product documentation for System Center Service Manager 2010 SP1.

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  • Version:

    2.0

    Date Published:

    7/15/2024

    File Name:

    SM_UpgradeSP1.docx

    SM_PlanningGuide.docx

    SM_OperationsGuide.docx

    SM_job_aids.zip

    SM_DisasterRecoveryGuide.docx

    SM_DeploymentGuide.docx

    SM_AuthoringGuide.docx

    SM_AdminGuide.docx

    File Size:

    115.0 KB

    168.6 KB

    113.0 KB

    8.8 MB

    79.5 KB

    410.7 KB

    433.0 KB

    226.8 KB

    This download contains product documentation for System Center Service Manager 2010 SP1.

    System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
  • Supported Operating Systems

    Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows Vista

    Microsoft Word or Word Viewer, Microsoft Excel (for job aids), Microsoft Visio (for job aids)
    1. Click the Download button to start the download.
    2. Do one of the following:
      • To start the installation immediately, click Open.
      • To copy the download to your computer for installation at a later time, click Save.
      • To cancel the installation, click Cancel.

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