This is the Trace Id: 4891c777c90b2790e18e59e3ab616ce7

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Exchange Online mailboxes cannot be managed in Exchange Server 2013 CU6

Resolves an issue in which Exchange Online mailboxes cannot be managed in Exchange Administration Center after installing Exchange Server 2013 Cumulative Update 6.

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  • Version:

    15.00.0995.029

    Date Published:

    5/15/2024

    File Name:

    Exchange2013-KB2997355-FixIt.zip

    File Size:

    695 bytes

    KB Articles:

    KB2997355

    After you install Microsoft Exchange Server 2013 Cumulative Update 6, the Hybrid node in Exchange Admin Center (EAC) no longer functions correctly. This prevents administrators from being able to administer Exchange Online Mailboxes from an On-Premises server.

  • Supported Operating Systems

    Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2


    Exchange Server 2013 Cumulative Update 6 System Requirements and Prerequisites
    For information about Exchange 2013 system requirements and prerequisites, see the following topics:

  • Microsoft has developed a PowerShell script that corrects a settings error in the Exchange Administration Center configuration files built into Exchange Server 2013. To restore correct functionality, execute the provided script on a server that experiences the symptoms that are mentioned in the “Details” section.

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