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Microsoft Dynamics CRM: How it works documentation

The documents published here contain detailed information about how Microsoft Dynamics CRM features work. Additional how it works documents will be published here as they become available. This information is useful for IT professionals, customizers, technical architects, and technical decision makers who plan, design, and customize Microsoft Dynamics CRM.

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  • Version:

    1.0

    Date Published:

    8/31/2016

    File Name:

    Outlook_Synchronization_in_CRM_2015.pdf

    serversidesyncwithDynamicsCRM.pdf

    File Size:

    783.0 KB

    904.7 KB

    • Outlook Synchronization in CRM 2015.pdf. The Outlook Synchronization in Microsoft Dynamics CRM white paper discusses in detail how CRM data synchronization occurs between the central Dynamics CRM database, Outlook, the CRM for Outlook offline database, and the Exchange or POP3-based email server.
    • serversidesyncwithDynamicsCRM.pdf. The Server-side Synchronization in Dynamics CRM and Dynamics CRM Online white paper describes how the server-side process for synchronizing appointments, contacts, tasks, and email messages between Exchange Server and Microsoft Dynamics CRM Server operates.

  • Supported Operating Systems

    Windows 10, Windows 8, Windows 8.1

    • Mac OS X, Windows 10, Windows 7, Windows 8, Windows 8.1
    This download works with the following Office applications: Microsoft Office Word or Word reader

  • Click the Download link to download this document.
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