Shop Microsoft Store with an ASL associate
We’re here to help in American Sign Language
From Monday-Friday, 8:30 AM to 5:00 PM PT, Microsoft Store is available to assist you with your shopping and orders in American Sign Language via videophone.Contact us at 1-503-427-1234
Frequently asked questions
Our mission at Microsoft is deeply inclusive: empower every person and every organization on the planet to achieve more. We want to be able to help you whenever and however you need it. You can also schedule a personal shopping appointment if that’s your preferred way.
Yes, this service is free.
You can provide feedback on Twitter at #MSFTEnableproductfeedback or you can leave feedback with the ASL support team by calling 503-427-1234 (videophone).
Yes, the team also supports Windows, Office, and Xbox technical support via ASL. Click here to learn more.
Visit our accessibility site which highlights features by disability segment.
The Microsoft Store Promise
Microsoft Store offers world-class customer support and guidance, ensuring that our customers find the best devices, games, apps, software, and resources for their personal and professional needs. Learn more.
Free 2–3 day shipping
No minimum purchase, available on eligible products.
Need to return something? No problem. Any device can be returned within 30 days of purchase.