Shop Microsoft Store with an ASL associate

We’re here to help in American Sign Language

Frequently asked questions


Our mission at Microsoft is deeply inclusive: empower every person and every organization on the planet to achieve more. We want to be able to help you whenever and however you need it. You can also schedule a personal shopping appointment if that’s your preferred way.

Yes, this service is free.

You can provide feedback on Twitter at #MSFTEnableproductfeedback or you can leave feedback with the ASL support team by calling 503-427-1234 (videophone).

Yes, the team also supports Windows, Office, and Xbox technical support via ASL. Click here to learn more.

Visit our accessibility site which highlights features by disability segment.

The Microsoft Store Promise

Microsoft Store offers world-class customer support and guidance, ensuring that our customers find the best devices, games, apps, software, and resources for their personal and professional needs. Learn more.