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Update Rollup 9 for System Center 2016 Service Manager

Update Rollup 9 for System Center 2016 Service Manager

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  • Version:

    2016 UR9

    Date Published:

    3/21/2020

    File Name:

    SCSM2016_CU_KB4546987_amd64_7.5.7487.210.exe

    SCSM2016_CU_KB4546987_i386_7.5.7487.210.exe

    File Size:

    70.1 MB

    70.0 MB

    KB Articles:

    KB4546987

    This article describes the issues that are fixed in Update Rollup 9 for Microsoft System Center 2016 Service Manager.
    Issues that are fixed and improvements
    • Enables support for MSOLEDBSQL driver so that the customers may move from SQL Native Client . Manual steps are required to use MSOLEDBSQL driver with SQL Server Analysis Server (SSAS), which are provided in the next section.
    • Fixes an issue where the query results were not localized if the language of the portal is non-English.
    • Fixes an issue where the user was not able to submit a service request if one of the lists contained an item with a plus ‘+’ sign
    • The first item in the lists while submitting a service request is now not selected by default. This ensures that the right category item is selected by the user.
    • Fixes an issue where few users were unable to submit requests via portal with an error ‘The given key was not present in the dictionary’.
    • Supports the SCCM 1806, 1810, 1902, 1906, 1910 releases. However, there is a limitation that the size of the devices supported by SCCM should be less than 2 PB.


    Steps to change provider in SQL Server Analysis Server
    • Open SQL Server Management Studio and navigate to Databases>Analysis Service DB>Datasources>DW DB. Replace ‘Analysis Service DB’ with the name of your actual Analysis Service database, and ‘DW DB’ with the name of your actual Data Warehouse database.
    • Right click on DW DB and click on properties
    • In the properties tab change the provider name from ‘SQL Native Client’ to ‘MSOLEDBSQL’ in the connection string
    • Under the Security Settings click on the Impersonation Info
    • Provide the username and password if you are using windows authentication and click Ok.
    • The properties pane now reflects the new provider name in the connection string
    • Click Ok
    • Restart SQL Server Analysis Service from services.msc

  • Supported Operating Systems

    Windows Server 2016

    Supported Operating System Windows Server 2012 R2, Windows Server 2016 System Center 2016 Service Manager
  • Please refer KB4546987 for detailed installation instructions.
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