Microsoft System Center Management Pack for System Center Service Manager

This Microsoft System Center Management Pack for System Center Service Manager should be used to monitor System Center 2012 R2 - Service Manager and above. It includes monitors for the management server as well as the Data Warehouse server. In this release of the management pack, the Data Access Service, Health Service, Configuration Service, and workflows are monitored.

Feature Summary:

• Monitoring for the System Center Data Access Service
• Monitoring for the System Center Configuration Management Service
• Monitoring the Health Service Run As Accounts
• Workflows Monitoring

Issue fixed in this version -

• Product Knowledge shows both Service manager and Datawarehouse databases in "SQL Server Broker is disabled" alert of System Center Service Manager MP.

Release History:

• 04/08/2020 - version 10.21.1124.0 - Support added for MSOLEDBSQL driver with System Center 2016 UR9 or later and System Center 2019 UR2 or later. Read more
• 06/08/2018 - version 7.7.16.19 - Support added for System Center 1801
• 11/22/2017 - version 7.5.7487.89 - Support of TLS 1.2 added for System Center 2016 and System Center 2012 R2. Read more
• 10/12/2016 - version 7.5.7487.0 - Support added for System Center 2016
• 9/15/2014 - version 7.5.3079.183
• 10/18/2013 - version 7.5.3079.0
• 6/1/2012 - Original English Release, version 7.5.1561.0

Supported Operating Systems

Windows Server 2012 R2, Windows Server 2016, Windows Server 2019

System Center 2012 R2 - Operations Manager and above,
System Center 2012 R2 - Service Manager and above

1. Download the management pack on a System Center Operations Manager management server.
2. Log on to the computer with an account that is a member of the Operations Manager Administrators role for the Operations Manager management group.
3. In the Operations console, click Administration.

Note: When you run the Operations console on a computer that is not a management server, the Connect To Server dialog box appears. In the Server name text box, type the name of the management server that you want the Operations console to connect to.

1. Right-click the Management Packs node, and then click Import Management Packs.
2. The Import Management Packs wizard opens. Click Add, and then click Add from disk.
3. The Select Management Packs to import dialog box appears. If necessary, change to the directory that holds your management pack file. Click one or more management packs to import from that directory, and then click Open.
4. On the Select Management Packs page, the management packs that you selected for import are listed. An icon next to each management pack in the list indicates the status of the selection, as follows:
• A green check mark indicates that the management pack can be imported. When all management packs in the list display this icon, click Import.
• A red error icon indicates that the management pack is dependent on one or more management packs that are not in the Import list and are not available in the catalog. To view the missing management packs, click Error in the Status column. To remove the management pack with the error from the Import list, right-click the management pack, and then click Remove.

Note:
When you click Import, any management packs in the Import list that display the Error icon are not imported.
1. The Import Management Packs page appears and shows the progress for each management pack. Each management pack is downloaded to a temporary directory, imported to Operations Manager, and then deleted from the temporary directory. If there is a problem at any stage of the import process, select the management pack in the list to view the status details. Click Close.