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News and product updates

September 23, 2019

4 min read

Block time off for resources on the schedule board without changing the working hours

I was recently chatting with a dispatcher who expressed that they would like to block time off on the schedule board for resources without needing to interact with the working hours.
Tips and guides

September 5, 2019

3 min read

9 tips to maximize your screen real estate on the schedule board

The schedule board is the primary work space for dispatchers, and every pixel of real estate is essential for maximum productivity.
News and product updates

May 31, 2019

2 min read

How to ignore travel time when searching for resource availability

The Schedule Assistant in Universal Resource Scheduling has an option to “Ignore Travel Time” when searching for availability.
News and product updates

November 22, 2018

2 min read

Get started with Dynamics 365 Service Scheduling

The new scheduling experience in Customer Service Hub is now live.
News and product updates

May 19, 2017

7 min read

Universal Resource Scheduling Solution for Dynamics 365 Update 1

Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Service This past fall, we introduced Universal Resource Scheduling Solution in Dynamics 365.

Get started with Dynamics 365

Drive more efficiency, reduce costs, and create a hyperconnected business that links people, data, and processes across your organization—enabling every team to quickly adapt and innovate.